Need urgent help with audio

nizankhan · 05 Sep 2010

Hello guys.
I have laptop HP pavilion Dv6000, it has Conexant High Definition Audio. The sound was working while ago, then i had a problem with my charger the wire broke so i had to wait month before i got my charger. Sound worked when i got my new charger but then suddenly it stopped working. I restored my computer to previous state and It started working again. But then after 1 hour or so it stops working.
The volume controller on right bottom has a cross sign and when i click on it to troubleshoot it says driver changes might not be detected. When I go to device manager there is not content for sound, video and controllers. when i try to install the driver it says media device is not found for this driver.
Please help me I am tired of this, I have windows 7 professional.

thank you for your time and help

myzr7 · 05 Sep 2010

Welcome to SevenForums nizankhan
When you look in device manager are there any entry's with the yellow ? in it. If so try to update that driver by right click and click properties.

nizankhan · 05 Sep 2010

Thank you for reply
there was on device like that processor i installed it, sonud came back. But now its gone again, and there are no yellow signs or anything and plus my dvd drive is gone to. plz help : (

myzr7 · 05 Sep 2010

Have you ran a virus scan to see if this may be a virus problem? Also you can run malware scan. I like the malewarebytes found at this link.
Malwarebytes' Anti-Malware: Malwarebytes

nizankhan · 05 Sep 2010

had 6 files infected, I removed the torjan but still no luck, no sound

thank you for helping me

myzr7 · 05 Sep 2010

nizankhan said:

had 6 files infected, I removed the torjan but still no luck, no sound

thank you for helping me

So did you try reloading your drivers now that you have cleaned some bad guys out?

Cyphercrash · 06 Sep 2010

This seems to be a problem with the Conexant drivers that after a while they just go BYE BYE I have some friends with Laptops and some desktops that use the same driver and it is constantly trying to reinstall after a restart or cold start

nizankhan · 06 Sep 2010

Oh man same thing again,MEDIA DEVICE CANT BE FOUND FOR THIS DRIVER. any more ideas?
thank you very much for helping.

I do not know what happened it was working perfectly fine before I stopped using my laptop for month : (

boohbah · 06 Sep 2010

Ok not sure i can help with soundcard issue but try this microsoft fix for dvd
Your CD or DVD drive cannot read or write media
on my old pc i used to get a problem after i booted ,i would get a cross on the volume speaker icon bottom right also. it drove me nuts trying to sort it out but the thing i did to fix it was to left click the icon then turn the volume up or down and the x would dissapear. i still dont know why it had an issue but that was a fix , i dont suppose this will work in your case but its worth a shot!. good luck

nizankhan · 07 Sep 2010

I got the sound working. But again after few hours, drivers gone. I cant even install it, I disable my display driver and uninstall my nvideo chipset drivers then i tried to install my sound and it worked. Then later i installed my nvideo drivers and after few hours sound was gone. So I again disabled and uninstall the nvideo drivers but now i cant install it. U know how you go to Have disk option and select the file and it pops up the driver and youclick neext, i do that but no drivers pops up. man this is so annoying i feel like smashing my laptop!!!!!!!!