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Windows 7: Random popping and crackling in Games on USB headsets

05 Sep 2010   #1

Windows 7 Professional 64 Bit
 
 
Random popping and crackling in Games on USB headsets

Alright. I'm starting to be at a loss for things to try.

I recently bought the system displayed in my profile from CyberpowerPC. All in all its been running well.

Recently I've begun having problems with my USB headsets. I don't have speakers right now (they broke the day I order my new PC), but I usually prefer the headsets for gaming and have never had a problem with them in the 5-10 years I've been using them. Until now.

When playing games my USB headsets start skipping, crackling and generally having sound issues. They've even cut off completely from time to time. They also seem to lag/speed up randomly. While playing Chronicles of Riddick: BUtcher Bay (From the Dark Athena game) occaisionally voices would rise up to the sound of chimpmunks for a few seconds before returning to normal.

The popping/crackling is not constant. It comes and goes. I can play for an hour and not have any problem, and I can play for 15 minutes and have it last. I can alt tab and it will go away. I can alt tab when there is no problem and come back to other problems. If i listen to music by itself there is no problems. If I listen to music while gaming both start having problems. Ventrilo has continual problems. Sometimes people can hear me and I can't hear them. That appears to be a buffer problem, as if they leave the channel and come back I start hearing all the stuff they said when I couldn't hear them. All in all, its been hell in a handbasket.

Things I've tried:

Three different headsets, two from Logitech and one from Plantronics, all have the same problem.

Updated my MB drivers.

Updated my USB drivers.

Updated my Nvidia Drivers.

Switched USB ports.

Disabled all other sound devices.

Disabled all enhancements.

Turned off all Exclusive Mode options.

Turned off all but one processor for the realtek HD sound manager.

Turned off the HD Sound manager entirely.

I'm starting to be at a loss of things to try. I'm 99% positive it has to be a driver problem, but USB headsets don't have particular drivers, so it has to be a general USB driver conflict with some other driver. I have a feeling it might be a conflict with my NVIDIA drivers, but I haven't come up with a good way to check (or have any idea how I would solve that conflict anyways).

I'm looking for advice, hopefully someone here can help me out. Below are all the spec's of my computer. I have not overclocked or tampered with the Bios in any way (yet).

-Ben

*BASE_PRICE: [+1089]
BUNDLE: None
BLUETOOTH: None
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
CD2: None
CAS: * Apevia X-Cruiser 2 Mid-Tower Case w/ Side-Panel Window & MultiMeter Display [+6] (Blue Color)
CASUPGRADE: 12in (Blue Color) Cold Cathode Neon Light [+10]
CS_FAN: Maximum 120MM Color Case Cooling Fans for your selected case [+15] (Blue Color)
CPU: Intel(R) Core™ i7-930 2.80 GHz 8M Intel Smart Cache LGA1366
FREEBIE_CU: None
FAN: Asetek 510LC Liquid Cooling System 120MM Radiator & Fan (Enhanced Cooling Performance + Extreme Silent at 20dBA)
FA_HDD: None
FLASHMEDIA: INTERNAL 12in1 Flash Media Reader/Writer (BLACK COLOR)
FLOPPY: None
GLASSES: None
HDD: 1TB SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Hard Drive)
HDD2: None
IEEE_CARD: None
KEYBOARD: Xtreme Gear (Black Color) Multimedia/Internet USB Keyboard
MOUSE: XtremeGear Optical USB 3 Buttons Gaming Mouse
MODEM: None
MONITOR: None
MONITOR2: None
MONITOR3: None
MOTHERBOARD: * (3-Way SLI Support) GigaByte GA-X58A-UD3R Intel X58 Chipset SLI/CrossFireX Ultra Durable™3 Triple-Channel DDR3/1600 ATX Mainboard w/ 7.1 Dolby Audio, eSATA, GbLAN, USB3.0, 2 x SATA-III RAID, IEEE1394a, 4 Gen2 PCIe, 2 PCIe X1 & 1 PCI
MB_ADDON: None
MEMORY: 6GB (2GBx3) DDR3/1333MHz Triple Channel Memory (Corsair or Major Brand)
MULTIVIEW: Non-SLI/Non-CrossFireX Mode Supports Multiple Monitors
NETWORK: Onboard Gigabit LAN Network
OVERCLOCK: No Overclocking
OS: Microsoft(R) Windows(R) 7 Professional [+135] (64-bit Edition)
PRINTER: None
PRINTER_CABLE: None
POWERSUPPLY: Corsair Gaming Power Supplies [+73] (* 1,000 Watts HX1000W Power Supply - Quad SLI Ready [+129])
RUSH: NO; READY TO SHIP IN 5~10 BUSINESS DAYS
SERVICE: STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SPEAKERS: None
TEMP: None
TVRC: None
USB: Built-in USB 2.0 Ports
USBHD: None
USBFLASH: None
USBX: None
VIDEO: NVIDIA GeForce GTX 470 1.25GB 16X PCIe Video Card [+219] (Major Brand Powered by NVIDIA)
VIDEO2: NVIDIA GeForce GTX 470 1.25GB 16X PCIe Video Card [+339] (Major Brand Powered by NVIDIA)
VIDEO3: None
VC_PHYSX: None

My System SpecsSystem Spec
08 Sep 2010   #2

Windows 7 Home Premium 64bit.
 
 

Sounds identical to my problems, same mobo as yours - I think its to do with the onboard sound and it being conflicted.. Hopefully someone out there will have a fix :x

My Spec

- Intel Quad Core I7 930 Processor clocked at 4.00GHz+ (switchable Overclock profiles provided)
- Corsair H50-1 CPU Watercooling Unit
- Gigabyte GA-X58A-UD3R Intel Mainboard
- ATI Radeon HD 5870 1024MB GDDR5 Graphics Card
- 6GB of 1600MHz DDR3 Memory (Triple Channel)
- 2x 500GB Seagate Barracuda ST3500418AS 500GB Configured in RAID 0
- 1x 1TB Samsung F3 7200rpm 32MB Cache Hard Disk Drive For Storage
- Sony 24x Multi-DVD
- Antec Twelve Hundred Full Tower Gaming Case
- Antec CP850W Silent Modular Power Supply Unit
- Pre-Installed with Windows 7 Home Premium 64-bit Operating System
My System SpecsSystem Spec
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 Random popping and crackling in Games on USB headsets





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