Audio not working for HP zv5000
I have an standard HP Pavillion zv5000 running Windows 7 Pro 32bit (which is not standard, as HP only supports XP) and the audio is not working.
The audio component is Realtek AC'97 Audio and the driver appears to be up-to-date. Microsoft Fix-It suggests and has tried re-installing it, but that has not worked.
I have run the obligatory SFC /scannow without finding any errors.
I just get the X on the sound control and the ! in the Device Manger where it reports:
This device cannot start. (Code 10)
The currently installed version of the driver is v6.0.1.6305 and dated 6/19/2009
which Windows thinks is up to date.
Disabling and re-enabling also do not work.
Uninstalling and re-installing also do not work.
Any ideas for a solution?
Thx.
I have an standard HP Pavillion zv5000 running Windows 7 Pro 32bit (which is not standard, as HP only supports XP) and the audio is not working.
The audio component is Realtek AC'97 Audio and the driver appears to be up-to-date. Microsoft Fix-It suggests and has tried re-installing it, but that has not worked.
I have run the obligatory SFC /scannow without finding any errors.
I just get the X on the sound control and the ! in the Device Manger where it reports:
This device cannot start. (Code 10)
The currently installed version of the driver is v6.0.1.6305 and dated 6/19/2009
which Windows thinks is up to date.
Disabling and re-enabling also do not work.
Uninstalling and re-installing also do not work.
Any ideas for a solution?
Thx.
My Computer
At a glance
Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell Insprion 7559 next to a Toshiba Portege
- OS
- Win 7 Pro 64-bit
- CPU
- Intel Core i5
- Motherboard
- Intel
- Memory
- 16 GB Dell, 6 GB Toshiba
- Graphics Card(s)
- Intel crap on both but Dell also has nVidia GeForce GTX960M
- Sound Card
- RealTek
- Monitor(s) Displays
- internal and external ACER KA270H 27"
- Screen Resolution
- 1920x1080
- Hard Drives
- SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
- Keyboard
- Garage Mouse SW and some cheap Amazon China made USB device
- Mouse
- Garage Mouse and some cheap Amazon China made USB device
- Internet Speed
- 50 Mbps (allegedly, depends on server)
- Antivirus
- Defender, Malwarebytes Premium and Kaspersky
- Browser
- IE 11, and Chrome something
