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Windows 7: Realtek HD audio - problems spread like a disease

25 Sep 2010   #1

windows 7 ultimate 64bit
Realtek HD audio - problems spread like a disease

Hey everyone,

This onboard soundcard is really getting on my nerves. But I'm too lazy at the moment to look for a good new soundcard (my x-treme music died - R.I.P.).

So to the problem:
I have speakers, a microphone and headphones, the speakers work fine and the microphone used to work fine. But the headphones always got recognised as speakers, except when I put them in the front jack, but there they make terrible cracking like sounds.
As I have the latest driver I didn't see any hope in getting the front panel to work properly, but why shouldn't it accept the backjacks? From other forums I learned that it should work.

I tried fiddeling around so I unplugged all three (headphones, mic, and speakers) and suddenly it even stopped accepting my microphone! it just comes with the message "This device type is not supported!". How stupid is that? I didn't change anything at that point, I just unplugged it and plugged it in again.

So please please tell me: How can I get my microphone to work and my headphones as headphones with this Ffff.... 'different' soundcard.

My System SpecsSystem Spec

26 Sep 2010   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

First, whatever you plug into the rear GREEN "speaker" jack will be detected as "speakers". It doesn't know the difference between a headset and and speaker - just that a device is plugged into it and it assumes it's speakers. The same way with the front Headphone jack. Whatever is plugged in there - headphones or analog speakers it will still be detected as "headphones"

Since it worked once, except for the crackling noise whatever "fiddling around" you did seems to have corrrupted it. Uninstall the RealTek in the Device Manager (do not uninstall the drivers) and then restart the PC and when Windows starts it should detect and reinstall the sound. This may reset it and get things back to the way it was. If that doesn't fix it, reinstall the latest RealTek drivers for your specific system. If you have a "name brand" computer, such as a Dell in many cases non-Dell drivers do not work or work correctly.

If you get it back to everything working, then you can work on the cracking noise. There are several issues, the first one would be to reseat the audio cable from the front panel to the motherboard audio connection. If that does not fix it, there are many posts about "popping and crackling" in audio and it can happen with any sound device including SoundBlasters, RealTek, IDT (SigmaTel), etc. Some general issues that seem to affect this is wi-fi, video card/drivers, cordless phones or cell phones placed close to the PC. There can be other issues, but this is a starting point.
My System SpecsSystem Spec
26 Sep 2010   #3

windows 7 ultimate 64bit

Thanks, I got the mic working again. But you are simply wrong in saying that the jacks are pre-assigned. In my old soundcard I could put any device into an jack and then assign it through the manager (with effect). And this soundcard should do the same as I always have a message asking me which device I just plugged in.

I'll try looking for something useful concerning the frontjack, but my hopes are quite low. I tried both, AC'97 and HDA. The drivers were reinstalled and there are no signal-emitting devices nearby.
My System SpecsSystem Spec

26 Sep 2010   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

I haven't seen the assignable jacks so I can't comment on that. All the Vista/Win 7 HD audio that I've worked with that have standard HD ATX connections are just sensed jacks (if something is plugged into that jack it's sensed, but it doesn't automatically sense what the device is). But nothing that can be assigned by a configuration. I have a SoundBlaster Xfi and I can't do it with that, either.

There are differences between XP and Vista/Win 7. We see a lot of posts (complaints) about things not working or not working the same from users that upgrade from XP to Win 7.
My System SpecsSystem Spec

 Realtek HD audio - problems spread like a disease

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