Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer crashing w/ Windows 7 + Ati 4870HD? *HELP!!*

03 Jun 2009   #1
mortenv

Windows 7 RC
 
 
Computer crashing w/ Windows 7 + Ati 4870HD? *HELP!!*

Hi I'm new here, and I thought this was the best windows forum I found on the internet. Anyway. Yesterday I installed Windows 7 RC (currently build 7100) And the problems immediately start showing. If I decide to listen to some music the computer will crash after only a few minutes. It doesn't matter which program I use. Either I am using iTunes or Spotify it crashes. And I have no Idea what's the problem what so ever.

My computer has two Ati Radeon 4870HD graphiccards, and I have installed the latest drivers. I've seen some of you mention the HDMI Audio package to be the problem, but I don't know. When my computer crashes, it freezes, and the screen either go black or the picture on the screen is blured out in straight lines. Almost like a motionblur. I should mention I use two screens aswell. When i restart the computer a bios thing shows up on my screen asking if I would like to fix something in the bios settings or just start. And then the classic "run windows normally, run windows in safe mode..." screen comes up.

I seriously have no clue what could be the problem. Could anybody help me.

Future thanks, mov.


My System SpecsSystem Spec
.

03 Jun 2009   #2
aussiegreen

windows 7 rc 64bit and vista 32bit
 
 

Hi Mortenv
i have win7 build 7100 64 bitwith two Asus ATI hd4870 latest drivers i am running fine with sound and the cards so i suspect the problem may be with the applications or the drivers they use to play sound.
i run a creative audigy and have not seen the problems the guys are talking about with the hdmi audio package
have your tetsted teh windows media player to see if that also crashes.
sorry just guessing
My System SpecsSystem Spec
03 Jun 2009   #3
mortenv

Windows 7 RC
 
 

Hi, I am running 64-bit too, and with exactly the same cards, Asus ATI hd4870! I reinstalled the drivers now, and disconnected the second screen. Haven't tried listening to music yet, but I will do it now and you will hear from me in about 5-10 minutes I guess. Haven't tried the media player no, but if that works and the others don't then I don't know whats wrong. I should also mention that when I for instance try to watch the IGN videos from E3 (haven't tried any other movies yet) the computer also crashes.. But I will try now.

Another problem, my counter-strike:source will not update.. It downloaded, but now it says "download starting..." and it never starts, I've tried everyting; given steam admin rights, rebooted steam, and paused the download. Still nothing happens..


Thanks for a quick answer!
My System SpecsSystem Spec
.


03 Jun 2009   #4
zigzag3143

Win 8 Release candidate 8400
 
 

next time it crashes keep the memory dump. Some of the wizard here can decypher it and point you in the right direction.

Good luck
Ken
My System SpecsSystem Spec
04 Jun 2009   #5
mortenv

Windows 7 RC
 
 

What exactly is the memory dump? Anyway, I unplugged the second screen, and reinstalled the ATI driver and suddenly the system doesn't crash. Don't know why it would crash with two monitors..

Thanks!
My System SpecsSystem Spec
04 Jun 2009   #6
zigzag3143

Win 8 Release candidate 8400
 
 
BSOD & mem dmp

When you get a blue screen of death it shows you some information on the screen and stores whatever is in memory to a memory dump. That way you know exactly what was happening/causing the problem. the dump is stored in C:\windows\minidump in my case. Its stored in a file with the date (04/06/2009.dmp) and can be opened with notepad. Its not really readible in notepad though and someone with alot of experience can help you diagnose it.

Does that help?

Ken
My System SpecsSystem Spec
Reply

 Computer crashing w/ Windows 7 + Ati 4870HD? *HELP!!*




Thread Tools





Similar help and support threads
Thread Forum
Computer Crashing Help
Computer Crashing I removed the GFI folder and is still crashing any help would be great !!:( windows version: Windows 7 Service Pack 1, 6.1, build: 7601 windows dir: C:\Windows Hardware: GATEWA, Intel Corporation, D915GAG CPU: GenuineIntel Intel(R) Pentium(R) 4 CPU 3.80GHz Intel586, level:...
BSOD Help and Support
My Computer is crashing
My computer will go onto a black screen and the monitor graphics will appear saying that there is no signal and all programs will stop working however my computer is still on. i have access to dmp files if need to fix the problem any help will be much appreciated.
BSOD Help and Support
Windows Explorer crashing, adobe plug in crashing.
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
General Discussion
Computer keeps crashing
My computer keeps crashing every 10- 15 mins. I can't get my antivirus program to scan because it crashes the computer. Please help.
BSOD Help and Support
Computer Crashing
Event id 41(63) Randomly my computer will freeze up and nothing will respond. I have to hold the power button to turn off Windows Ultimate 64 bit Yes it is original os installed Full retail System is around 1 year old Os installation is around 1 year old as well.
BSOD Help and Support
Windows 7 keeps crashing on my new computer
I just bought a new computer 3 days ago, and everytime close/minimize an app or adjust the volume via my keyboard my computer freezes. Every one keeps telling me I might have a virus, but I havn't downloaded anything yet. My virus software is kaspersky, which I receantly uninstalled because I was...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App