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Windows 7: Realtek HD Audio Manager seems not working

27 Oct 2010   #1

Windows 7 ultimate 64 bit
 
 
Realtek HD Audio Manager seems not working

I am having a very difficult time getting sound to work properly with my HTPC. I had it working perfectly (see this Official Onkyo 605 Owners Thread - Page 337 - AVS Forum then experimented (never again, I promise!!!), trying to see I could remove the VGA cable. All I did was disconnect it and reprogram my Harmony 670 to reflect the change. I figured out it wouldn't work then undid everything. It hasn't worked right since. I've gone through Realtek's FAQ's to no avail and I wrote their tech support on Sunday but haven't heard back yet.

Anyway, what works now is stereo when the HTPC set to the Primary Zone. What doesn't work is clicking on the speakers in the Realtek HD Audio Manager in the Primary Zone and also in Zone 2. Also, Zone 2 isn't working at all.

First, my setup is as follows:
Gigabyte GA-H555M-USB3 motherboard
Onkyo TX-SR605 receiver
Sony KDL-46W3000
Realtek HD Audio Manager
No discreet sound card
The audio driver version is 6.01.6215
The DirectX version is 11.0
Audio Controller is HD Audio
Audio Codec is ALC8889
Language is Auto
Wiring is as follows:
Computer==>HDMI==>receiver==>HDMI==>TV
TV==>optical==>receiver
HTPC==>VGA==>TV
I have a red/white audio splitter connected to the green jack on the back of the motherboard, with red/white cables connected to their respective colors that then connect to the proper jacks on the back of the receiver.

My receiver has two zones and I am trying to use them separately, not simultaneously. The primary zone is digital and analog while Zone 2 is strictly analog.
First, the primary zone.
In Realtek HD Audio Manager, the options are Speakers, Digital Output, Digital Output (optical) and CD Audio. CD Audio is set as the default device, with nothing set as the default communication device.
The Speaker Configuration is set to "5.1 speaker."
The green analog back panel jack is "lit" and, when I double-click it, the "front speaker out" box is checked.
When I go to the Speakers tab and click on the test arrow, I get no sounds.

In Control Panel/Hardware and Sound/Sound/Manage Audio Devices/Playback, the options are Onkyo TX-SR605, Speakers, Realtek Digital Output and Realtek Digital Output (Optical).
Onkyo TX-SR605 receiver is set as the default device. Nothing set as the Default Communication Device.

In Control Panel/Sound/Manage Audio Devices/Recording, the options are Speakers, CD Audio, Line In, Realtek Digital Output and Stereo Mix. CD Audio is set as the default device. Both the Microphone and Line In are not plugged in while both Realtek Digital Output and Stereo Mix are disabled.

In Control Panel/Sound/Manage Audio Devices/Recording/CD Audio Properties/Listen, the "Listen to this device" box is checked and the "Playback through this device" is set to "Default Playback Device."

Zone 2
In Realtek HD Audio Manager, the options are Speakers, Digital Output, Digital Output (Optical) and CD Audio.
Both CD Audio and Speakers are set as the default devices.

In Control Panel/Hardware and Sound/Sound/Manage Audio Devices/Playback, the options are Speakers, Realtek Digital Output and Realtek Digital Output (Optical). Speakers are set as the default device. Nothing is set as the default communication device.

In Control Panel/Sound/Manage Audio Devices/Recording, CD Audio is set as the default device.
In Control Panel/Sound/Manage Audio Devices/CD Audio/Properties/Listen, the "Listen to this device" box is checked and "Playback through this device" is set to "Default Playback Device."

In order of importance, my questions are:
1) How do I get Zone 2 to work?
2) How do I get the "test tones" (clicking on the speakers) to work in Realtek HD Audio Manager/Speakers? And I have checked speaker connections and also made sure that volume levels are up and nothing is muted.

Apologies for such a long post; I tried to include everything that might relate to the problem.

Thanks in advance!
Jim


My System SpecsSystem Spec
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 Realtek HD Audio Manager seems not working





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