SB Audigy SE - Not Working in Windows 7

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  1. Posts : 32
    Windows 7 32bit
       #1

    SB Audigy SE - Not Working in Windows 7


    Not sure if anyone can help on this one, but I have been trying to get my sound card working after installing Windows 7. I have been going back and forth with the support pers from Creative for over a month and now it looks like they are dumping me because I cannot find the receipt for my purchase.
    I have followed everything they have told me, uninstall and re-install, trying in a different PCI slot, but all I keep getting is that its installed, but in device manager I get the yellow triangle with an exclamation point and when I open it, I get the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
    They instructed me to use the file SB24_PCDRV_LB_1_04_0090 to do the install.
    I know its not a very expensive card, but its all I require and it worked fine when I was running Windows XP.
    I hope someone can help, because I have run out of idea's to try.

    The other thing about this is that I got so made, I just went and bought another sound card and nope it wouldnt work either??
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    redjeep said:
    Not sure if anyone can help on this one, but I have been trying to get my sound card working after installing Windows 7. I have been going back and forth with the support pers from Creative for over a month and now it looks like they are dumping me because I cannot find the receipt for my purchase.
    I have followed everything they have told me, uninstall and re-install, trying in a different PCI slot, but all I keep getting is that its installed, but in device manager I get the yellow triangle with an exclamation point and when I open it, I get the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
    They instructed me to use the file SB24_PCDRV_LB_1_04_0090 to do the install.
    I know its not a very expensive card, but its all I require and it worked fine when I was running Windows XP.
    I hope someone can help, because I have run out of idea's to try.

    The other thing about this is that I got so made, I just went and bought another sound card and nope it wouldnt work either??
    I know audigy will work in win 7 because I am using one now. why it and another card wont work sounds like an OS problem.

    I would run a system file check

    SFC /SCANNOW Command - System File Checker


    Ken
      My Computer


  3. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
       #3

    Hello redjeep Welsome to the Seven Forums!

    Which model card are you running? There are several Audigy, Audigy 2, Audigy 4 and other models to choose from when looking for updates. The models that particular driver set is intended for are listed here.

    Sound Blaster Live! 24-bit
    Sound Blaster Audigy Value/SE/LS
    Sound Blaster 5.1 VX

    If yours isn't one of those they pointed you at the wrong update which never helps from the start.

    Another item would be checking to see if the card is lifted up in the slot any in case you didn't see the new one seated down fully. By the looks of any yellow marks Windows isn't able to see any drivers fully installed and made active.

    Also recheck the bios setting to be sure the onboard audio if present hasn't been re-enabled since that will hamper sound from an expansion card installed separately.
      My Computers


  4. Posts : 32
    Windows 7 32bit
    Thread Starter
       #4

    ZigZag, thanks for the reply, I checked the files, no problems.

    Nighthawk, I have the Sound Blaster Audigy SE. I checked the seating of the card and its in good. The on board audio has been disabled. I even tried enabling it and then disabling it. This is the message I get in the sound card properties

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
      My Computer


  5. Posts : 115
    7 Ultimate x64 sp1
       #5

    Try this one "SB24_VTDRV_LB_1_04_0065A.exe"
    I also have audigy se and tried anything to make it work.
    It is also the last driver that support "what u hear" recording.
    Installed it through device manager update driver.
    (rename exe to zip and extract)

    -system
    -dev. manager
    -update
    Drivers/wdm/
    -ctzapxx.ini
      My Computer


  6. Posts : 16
    W7 Prem 64 on Dell, Home Build W7 Pro 64 1drv, XP Pro 1 drv
       #6

    If you have Intel board check to make sure have installed INF drivers for your board. Also I used the drivers for Vista and worked fine.
      My Computer


  7. Posts : 32
    Windows 7 32bit
    Thread Starter
       #7

    Six9siX said:
    Try this one "SB24_VTDRV_LB_1_04_0065A.exe"
    I also have audigy se and tried anything to make it work.
    It is also the last driver that support "what u hear" recording.
    Installed it through device manager update driver.
    (rename exe to zip and extract)

    -system
    -dev. manager
    -update
    Drivers/wdm/
    -ctzapxx.ini
    Six, thanks for the reply, I tried it, but when I go to drivers/wdm I dont see the file ctzapxx.ini

    Should I be able to see this file??
      My Computer


  8. Posts : 32
    Windows 7 32bit
    Thread Starter
       #8

    rhuds13 said:
    If you have Intel board check to make sure have installed INF drivers for your board. Also I used the drivers for Vista and worked fine.
    Thanks for the reply, I have an Asus motherboard P5B deluxe and after doing a new install of Windows 7, I updated all the drivers for the motherboard
      My Computer


  9. Posts : 115
    7 Ultimate x64 sp1
       #9

    I see
    have disk search not show that name like in explorer
    try this
    Attached Thumbnails Attached Thumbnails SB Audigy SE - Not Working in Windows 7-audigy-se.jpg  
      My Computer


  10. Posts : 32
    Windows 7 32bit
    Thread Starter
       #10

    Six9siX said:
    I see
    have disk search not show that name like in explorer
    try this
    Ok, tried that, but no success
      My Computer


 
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