Hello everyone, first sorry for my english since it s not my first language.
so as stated in the title, I have no sound on my laptop.
I've tried everything and seen numerous forums.
It is therefore an msi ge-600 I3-330m
Sound Codec Chip Realtek® ALC888S
Internal Speaker 2 speakers + 1 sub-woofer
Sound Volume Adjust by volume button, K/B hot-key & SW
-The computer has not suffered any impact etc. ...
"I have reinstalled the drivers
thought it does not work.
I tried Safe Mode as Administrator and reinstall it, still not working.
In the bottom right-I have the "speaker icon with a white cross on red.
It said no speakers or headphones are plugged
-I have formatted and reinstalled windows but still no sound
-Devices that are the speakers and microphone do not seem to be installed
-When I run a video or audio file through windows media player, he said:
The''Windows Media Player can not play the file because of audio device problem. Maybe your computer does not have a sound device, the latter is used by another program or it does not work correctly.''
-Let's not talk about the problem-solving tools windows .....
-The last time the sound had jumped, a simple reinstall of Catalyst Control Center allowed me to find himget it back, but seems that this time is different.
-Audio devices are not visible, even when I click the option for exhibited devices disabled or disconnected
-Nothing wrong in device manager unless the card is not there
I see in audio controller:
ATI HDMI AUDIO
SOUND INTEL (R) FOR SCREEN
(I also tried to update drivers, previous versions, uninstall, disable, reinstall, reactivate etc...)
- Front panel configuration:
When I click on it, adjust the volume, it tells me no device installed
and manage audio devices still nothing apart HDMI AUDIO
-windows Audio is enabled in Services
And finally I do not know how to see if my sound card still works.
My pc is 2 months old .... warranty still works but I am currently abroad ...
so can't bring it to reparation until juanary
Thank you in advance for the time you'll devote to my problem
feel free to ask me for more information: x