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Windows 7: Bluetooth headset pairs but won't connect, not avail as playback devic

14 Apr 2016   #41

Win 7 32 bit Enterprise
Another fix

I realize this is an old thread, but thought I'd add another fix here for someone else having this issue.

I could pair my IBomb bluetooth speaker to my HP Elitebook 840 laptop, but was not able to use it as I kept getting the "bluetooth peripheral device doesn't have a driver" error. I tried everything short of reinstlling the O/S. Installing the Windows Mobile Installer multiple times with no luck. Tried installing different versions of the Broadcom bluetooth drivers with no luck. Multiple reboots....was about to give up.

Then I stumbled onto this post :
Bluetooth HP Elitebook 840 - HP Support Forum - 5083741 and noticed the 4th instruction that indicated there could be an Intel Bluetooth Card or a Broadcom card.

I couldn't tell what card I had so I chose the Intel driver since none of the Broadcom drivers worked and voila, the speaker connected and was playing

Here's the link to the Intel Driver
Drivers & Software - HP Support Center.

My System SpecsSystem Spec
14 May 2016   #42

Windows 7 Professional
Suffering with Windows 7 and Bluetooth Connection

I have all of the problems listed above with Windows 7 Professional and a pair of Beats Otium Bluetooth headphones. I actually had it working, then, it stopped. I've deleted Broadcom drivers, Windows drivers, Lenovo drivers and reinstalled.

I've paired with the headphones and hit properties and loaded all of the services. Nothing, nothing seems to solve the current problem which is primarily the fact that there is NO Bluetooth Headphone Icon under the Sound area. I just did it again, no luck. The Otium used to have "Control" when you right click on the icon which took me to the "connect" page. At that point, it did not connect mostly because there was no way to select the Bluetooth Headset under Sound.

Now, it doesn't give me the "Control" icon - just disappeared. I was on the phone with Intel Support today for 3 hours. They re-installed all of my Lenovo drivers, checked the hardware and everything passed. They stopped at the point of loading the Broadcom drivers which I installed, and like I said, it worked without connecting again because there was no icon under Sound to select the Bluetooth Headset. 5 hrs. today to score Zero!

Your help would be greatly appreciated.
My System SpecsSystem Spec
3 Weeks Ago   #43

Windows 8
Just re-pair the device

I was able to fix this problem by first removing the device from my bluetooth connections, then putting my headset back into pairing mode. This re-downloaded the drivers automatically and now I can choose it again as a playback device.
My System SpecsSystem Spec


 Bluetooth headset pairs but won't connect, not avail as playback devic

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