No sound Windows 7 on Packard Bell iMedia 9209

ocaino

New member
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Hello everybody,
I just installed Windows 7 Ultimate on my brother's PC. It had Windows XP, but he bought Windows 7, so we formatted it and installed Windows 7 Ultimate.
All the installation process was OK, but there is no sound.
I tried downloading and installing the Realtek HD Audio Codec R2.55 but it doesn't work.
I also tried installing the driver from the Packard Bell Download Center but I can't find my brother's model there.

I appreciate any help.
PC specs:

[FONT=&quot]Packard Bell BV[/FONT]
[FONT=&quot]IMEDIA 9209[/FONT]
[FONT=&quot]version: PB34348204[/FONT]
[FONT=&quot]Motherboard[/FONT] [FONT=&quot]Cuba MS-7301[/FONT]
[FONT=&quot]Intel(R) Pentium(R) D CPU 3.40GHz[/FONT]
[FONT=&quot]memory[/FONT][FONT=&quot] 2GiB[/FONT]
[FONT=&quot]VGA compatible controller G72 [GeForce 7300 SE/7200 GS] nVidia Corporation[/FONT]
[FONT=&quot]VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller)[/FONT]

Thank you in advance.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86Intel(R) Pentium(R) D CPU 3.40GHz2GiBVGA compatible controller G72 [GeForce 7300 S...
Computer Manufacturer/Model Number
Packard Bell IMEDIA 9209
OS
Windows 7 Ultimate x86
CPU
Intel(R) Pentium(R) D CPU 3.40GHz
Motherboard
Cuba MS-7301
Memory
2GiB
Graphics Card(s)
VGA compatible controller G72 [GeForce 7300 SE/7200 GS] nVid
According to what you listed you have a "VIA High Definition Audio Controller". Doing a google search I can come up with XP drivers but no Win 7. I didn't check out every link in the google search so do a google search for VIA High Definition Audio Controller and see if you can find a Vista/Win 7 driver.
 

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
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My Own Build
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Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
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Deepcool Captain 120EX
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Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Thanks fireberd, I tried some drivers I found on google, but couldn't install any of them. I also tried searching on the VIA official website but there are no drivers in the download section.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86Intel(R) Pentium(R) D CPU 3.40GHz2GiBVGA compatible controller G72 [GeForce 7300 S...
Computer Manufacturer/Model Number
Packard Bell IMEDIA 9209
OS
Windows 7 Ultimate x86
CPU
Intel(R) Pentium(R) D CPU 3.40GHz
Motherboard
Cuba MS-7301
Memory
2GiB
Graphics Card(s)
VGA compatible controller G72 [GeForce 7300 SE/7200 GS] nVid
I found the driver download section at the VIA website VIA Drivers Download - VIA Technologies, Inc. I downloaded the latest drivers v8700a_20100923 from there, but at the end of the installation I get this error message We can't find HD audio device and then SETUP LOG: DATE 1-1-2011 TIME 21:15:30 Installed components : None Fail to Installed components : VIA HD Audio Codec Driver v8.7.00.30.100811 :0xfffffffe Any idea? Thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86Intel(R) Pentium(R) D CPU 3.40GHz2GiBVGA compatible controller G72 [GeForce 7300 S...
Computer Manufacturer/Model Number
Packard Bell IMEDIA 9209
OS
Windows 7 Ultimate x86
CPU
Intel(R) Pentium(R) D CPU 3.40GHz
Motherboard
Cuba MS-7301
Memory
2GiB
Graphics Card(s)
VGA compatible controller G72 [GeForce 7300 SE/7200 GS] nVid
Not sure what the differences are between the 1708A and the 1708B or 1708S, but you will probably find that the driver you downloaded doesn't support the A. While via doesn't list a Windows 7 driver for the A, there is a Vista driver for it. Might be worth a try. It shouldn't, but it may take compatibility mode,

http://www.sevenforums.com/tutorials/316-compatibility-mode.html

to get it to install.
 

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Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
I found this on the FAQ

Audio
VIA provides Windows 7 audio drivers for VIA audio chips that meet the Windows Logo Premium requirements, which can be found at the driver portal. These are general sound effects drivers with common functions. System manufacturers and motherboard vendors customize audio hardware and software, so to ensure optimal sound quality and compatibility, we strongly recommend you obtain the system-validated and certified audio drivers directly from your system manufacturer or motherboard manufacturer, not from VIA.

The following VIA audio solutions do not meet the Windows Logo Premium requirements and therefore are supported by Microsoft's in-box audio support:
VIA Vinyl HD audio: VT1708, VT1708A
VIA Vinyl AC'97 audio codecs: VT1612A, VT1613, VT1616/B, VT1617/A, VT1618
VIA AC'97 integrated solutions in the following VIA South Bridge chips: VT82C686A/B, VT8231, VT8233/AC, VT8235 & VT8237/R, VT8251

If your system uses one of these VIA audio solutions and you are having audio issues using Windows 7 (32- or 64-bit), it is recommended that you install a sound card which has Windows Logo Premium driver support under Windows 7.
Note: Later versions of the VIA Vinyl VT1708 family of HD audio codecs, denoted by letter suffixes e.g. VT1708B, VT1708S, do meet Windows Logo Premium, and drivers for Windows 7 can be downloaded from this site.

It says that it's already supported.
Could it be a problem with an old version of the BIOS?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86Intel(R) Pentium(R) D CPU 3.40GHz2GiBVGA compatible controller G72 [GeForce 7300 S...
Computer Manufacturer/Model Number
Packard Bell IMEDIA 9209
OS
Windows 7 Ultimate x86
CPU
Intel(R) Pentium(R) D CPU 3.40GHz
Motherboard
Cuba MS-7301
Memory
2GiB
Graphics Card(s)
VGA compatible controller G72 [GeForce 7300 SE/7200 GS] nVid
A bios update won't change what audio chip is on the motherboard. Did you try that Vista driver?
 

My Computer My Computer

At a glance

Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Yes, I tried the driver for Vista with compatibility mode but I get the same error.
We can't find HD audio device
And then the error report.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86Intel(R) Pentium(R) D CPU 3.40GHz2GiBVGA compatible controller G72 [GeForce 7300 S...
Computer Manufacturer/Model Number
Packard Bell IMEDIA 9209
OS
Windows 7 Ultimate x86
CPU
Intel(R) Pentium(R) D CPU 3.40GHz
Motherboard
Cuba MS-7301
Memory
2GiB
Graphics Card(s)
VGA compatible controller G72 [GeForce 7300 SE/7200 GS] nVid
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