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Windows 7: 5.1 Surround Problems with Realtek HD Audio Manager


05 Jan 2011   #1

Windows 7 Ultimate (64-bit)
 
 
5.1 Surround Problems with Realtek HD Audio Manager

Hi everyone! First post on the forums =P

What the title says. Basically I have had to remove my soundcard (a Creative X-Fi Soundblaster) as it was completely blocking off the fan on my new graphics card (ATI Radeon HD 5850 - and yes there is no space left on my motherboard!). As a result I have to use my onboard sound. My motherboard is a Biostar A760G M2+ but the problem is that with Realtek HD Audio Manager installed my computer just wont play anything but stereo. I have 5.1 speakers but only the far left and far right speakers are playing, regardless of multiple configurations and switches between jack inputs _

Im at a complete loss what to do; I know that my motherboard onboard sound supports 5.1 but its just a pain making it work =/

My System SpecsSystem Spec
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05 Jan 2011   #2

Several, including Windows 7 x64 Ultimate
 
 

Are you seeing this?



Do you have the correct drivers installed? ( This is what you need for 5.1 on that board );

http://www.realtek.com.tw/products/p...n=4&ProdID=144

After you removed the sound card did you re-enable the on-board sound chip in the BIOS ?

Regards....Mike Connor
My System SpecsSystem Spec
05 Jan 2011   #3

Several, including Windows 7 x64 Ultimate
 
 

Well, I am off to bed now. I don't know whether you read what I wrote, but here is some more info on that which causes people a lot of trouble.

AC97 Front Panel Audio Does Not Work with Onboard HD Audio

The onboard front panel audio connector provides microphone in and line out signals for the front panel. Many chassis manufacturers offer chassis with front panel audio ports and cabling. Those front panel solutions may support either AC97 audio or High Definition (HD) audio.

The onboard audio headers on Intel Desktop Boards with the Intel 945 chipset and later support HD audio.

Compatibility:

HD front panel audio solutions should be plugged into HD onboard headers.

AC97 front panel audio solutions should be plugged into AC97 onboard headers.
Some AC97 front panel audio solutions (but not all) may work with HD onboard headers.
If you want connect an AC97 front panel audio system to HD onboard headers, try these steps:

Connect Mic_IN (MIC) to MIC2_L.
Connect Audio_R (RIN) to OUT2_R
Connect Audio_L (LIN) to OUT2_L.
MIC_RET and OUT_RET are for HD audio only; you don't need to connect them for AC'97 audio.
Intel does not validate AC97 front panel audio solutions with boards using HD audio. If the steps above do not work, you will need to use an HD front panel audio solution for full compatibility with Intel Desktop Boards using Intel 945 chipsets and later.


Regards....Mike Connor
My System SpecsSystem Spec
.


05 Jan 2011   #4

Windows 7 Ultimate (64-bit)
 
 

Thanks for the reply. Yes im sure the BIOS has the onboard sound enabled (as I can hear actual stereo sound).
That is indeed the Audio Manager im using, and AFAIK my motherboard does not use the ac97 codecs. Cant be sure but I dont think it does anyway.

BIOSTAR :: A760G M2+ :: Specification <-- for mboard specs

I think the problem is that when I plug in one of the jacks (the orange one which I think is the subwoofer) the Audio manager detects and identifies it as a mic or line in. I do not know how to change this =/
My System SpecsSystem Spec
05 Jan 2011   #5

Several, including Windows 7 x64 Ultimate
 
 

Yes, sorry, that was doubtless confusing. I have had a few cases where people were using the front panel line out and only getting stereo. This doesn't happen if you have a sound card of course, as you plug in to the sound card. But if you remove the sound card, then you are back to on board HD audio, and if you use the wrong line out you will only get stereo no matter what else you do!

Can you actually use the audio manager? Can you change the settings to 5.1 for instance? ( As in the screen shot I posted).

If you can change the settings but still only get stereo when you press the test button, then you are using the wrong line out.

If you "mouse-over" the jacks on your audio manager an info tip should pop up telling you what it is. Apart from that, you need to check the boxes on the left to set up your speakers after you have chosen the scheme you want, ( 5.1 is shown in the screen shot ).

Regards....Mike Connor
My System SpecsSystem Spec
05 Jan 2011   #6

Windows 7 Ultimate (64-bit)
 
 

Yep I can set it to 5.1 but only hear 2 of the speakers (the main left and main right).

I have 3 jacks in 3 inputs (only 3 audio inputs on the mboard in the 1st place _)

Inputs are: Pink, Green and Light Blue

My Jacks are: Orange, Black and Green

I think the orange is at least the subwoofer but meh I'm terrible with audio =P
My System SpecsSystem Spec
05 Jan 2011   #7

Several, including Windows 7 x64 Ultimate
 
 

At the top right of the audio manager is a yellow folder. "Mouse-over" pops up "connector settings". Click on it, and "enable auto pop-up when device is plugged in". This will tell you what you are plugging in to which jack.

Regards....Mike Connor
My System SpecsSystem Spec
05 Jan 2011   #8

Several, including Windows 7 x64 Ultimate
 
 

This is an old picture but it shows the jackplugs and their colours with what they do;



Of course you have to have the right jacks in the right plugs, or things wont work!

If you set the connections sensor as described, it will tell you when you plug in the right jack.

Regards....Mike Connor
My System SpecsSystem Spec
05 Jan 2011   #9

Windows 7 Ultimate (64-bit)
 
 

Quote   Quote: Originally Posted by Mike Connor View Post
At the top right of the audio manager is a yellow folder. "Mouse-over" pops up "connector settings". Click on it, and "enable auto pop-up when device is plugged in". This will tell you what you are plugging in to which jack.

Regards....Mike Connor
All it has is "disable front panel jack detection"

Thats all there is in the options _
My System SpecsSystem Spec
05 Jan 2011   #10

Several, including Windows 7 x64 Ultimate
 
 

OK, then you have to use the colour codes and try the jacks until it works properly. Turn your volume down as low as you can, and simply plug the jacks in as appropriate. Run the test ( Click on blue arrow ) from the audio manager after trying each jack.

These are the colour codes and what they correspond to;

My System SpecsSystem Spec
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 5.1 Surround Problems with Realtek HD Audio Manager




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