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Windows 7: Sound Popping during gaming

16 Jan 2011   #1

Windows 7 Home Premium 64bit
Sound Popping during gaming

Hi All

Wondering if there is anyone out there who can help me with my problem. I have an issue with sound popping when I start up Final Fantasy XIV. It seems to be triggered in game. Then, when I exit the game the sound popping still remains.

I've checked to see if my 5970 drivers are up to date which they appear to be. Tried disabling my on-board sound device and still seems to continue.

I'm connecting my PC to my HDTV through a HDMI to HDMI connection with a DVI to HDMI adaptor.

Running out of ideas and hoping someone can help.

My System SpecsSystem Spec

16 Jan 2011   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

There are a lot of posts about popping and crackling sound. Look over the many posts and see if anything pertains to your system.

Make sure you have the latest sound drivers. Video drivers can also cause this. Wi-Fi can cause it, etc.
My System SpecsSystem Spec
17 Jan 2011   #3

Windows 7 Home Premium 64bit


Thanks for replying to my post. I've checked a number of posts regarding sound popping on here but none seem to exactly match my problem.

I'm pretty much a noob when it comes to pc problems - but do i need to update my audio drivers? I know that makes logical sense to do so seeing as the issue is regarding audio but i thought that was within my video card.

I'm pretty certain my video card driver is up to date but i did try updating my Realtek audio drivers in December 2010 but i thought this was updating the audio drivers on my motherboard which I don't think I use....

Am I making sense, am I talking crap? I'm just very confused about this all. I just want it to work how it should.

If you need anymore info please let me know.
My System SpecsSystem Spec

17 Jan 2011   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

If you are using the HDMI then you are using the on-board audio in the Video Card (I have an HD4850 and that's how it works). Go to ATI and get the latest Catalyst Control Center and drivers and see if that helps.
My System SpecsSystem Spec
17 Jan 2011   #5

Windows 7 Home Premium 64bit sp1

I can tell you right now popping noises and static are cause by the wrong pci latency
step 1 boot into bios
step 2 locate pci latency settings
step 3 adjust pci setting to either 64 or 32 if it is already set there then you have other issues but doubtfull it is the card

but check those first cause ussually high latency has sound crackles hope this works for you let us know how it goes
My System SpecsSystem Spec
17 Jan 2011   #6

Windows 7 Home Premium 64bit


Thanks again for all the info.

I've gone into my BIOS and I can't seem to locate pci latency settings. All i can find so far is PCI Express frequency(Mhz) and PCI Express Clock Drive.

Any clue where to find it? Does my BIOS have PCI Latency settings or is that a silly question?
My System SpecsSystem Spec
17 Jan 2011   #7

Windows 7 Home Premium 64bit sp1

i would assume they would be under pci settings and set up the numbers read from 32/64/96/128 and above that is how you will know you're in the right spot

it should have the irq locations latency even power managment settings if you cannot locate this i would consult my mainboard manufactuar and find out where the proper setting is located

not every mainboard is the same but im sure most of them have that feature in the bios
My System SpecsSystem Spec
18 Jan 2011   #8

Windows 7 Home Premium 64bit

OK I think (fingers crossed) I found the solution - I searched for my PCI latency settings in my BIOS and I couldn't locate them. So....I searched on the web for my motherboard (X58A UDR) and found that alot of people had the same issue as me with sound popping during gaming.

As I trawled through countless threads I eventually found that the version of the BIOS I had ending in A seemed to be the cause of the sound issues (which I assume is to do with latency settings).

If anyone is running a 64 bit version of Windows 7 (I am) it wont let you update this directly so you will need to use a program called @BIOS to do so. I tried using a USB FAT32 drive with the BIOS file on and run from Q-FLASH but it kept saying "no drive found". You can download the new BIOS version from Gigabytes website.

I hope this helps others if they experience the same issues. I will let you know if the sound popping returns but so far it seems to have gone.

Thank you all for your help and advice - without it I wouldn't have been able to find my solution
My System SpecsSystem Spec
18 Jan 2011   #9

Windows 7 Home Premium 64bit sp1

No problem and glad you found a solution and shared with others

Also welcome to seven forums and you can mark this as solved with the little red triangle in the corner
My System SpecsSystem Spec

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