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Windows 7: system crash/freeze/restart while playing audio


06 Feb 2011   #1

Windows 7 Ultimate 32 bit
 
 
system crash/freeze/restart while playing audio

Hi,

Whenever I play music, the system crashes. This has been happening the past 2 months and is very annoying since I am used to continuous music.

The memory.dmp file is uploaded here -

Megashares - Drag. Drop. Yup. The first site to provide FREE file hosting with drag n drop support.

Hope someone can throw some light over this tragic situation.

Thank you,

thezyklon

My System SpecsSystem Spec
.

06 Feb 2011   #2

Windows 8.1 Pro x64
 
 

My System SpecsSystem Spec
07 Feb 2011   #3

Windows 7 Ultimate 32 bit
 
 

Hi,
My apologies for the lack of information.
System specs
Windows 7 Ultimate 32bit Retail
Originally the laptop had Vista home installed.
I installed Windows 7 more than 6 months ago and everything was fine for while. About 2 months ago, everytime I played music the system crashed after a few seconds of play.
Tried many things but to no avail. Finally, about 2 weeks ago I formatted the hard disk and did a fresh install of Windows 7. But the problem persists. It is not a Blue screen(system restarts when the option is turned on, otherwise it freezes). There is no minidump folder in Windows directory but there is a Memory.dmp file that is quite large.

I bought my laptop(Toshiba Satellite L310) new in August 2009 - almost a year and a half ago.
Core 2 Duo 2.0 Ghz 2.0Ghz
4 Gb Ram

Hope all this info helps.The Memory.dmp file is too large to put up(39.6mb zipped 224mb unzipped)
I have given the link to the unzipped file it in the previous post.
Here is the link to the .rar file.

my Memory.dmp file

I would appreciate any help at all.

Thank you

thezyklon
My System SpecsSystem Spec
.


09 Feb 2011   #4

Windows 7 Ultimate 32 bit
 
 

Hi,
I increased the pagefile size and finally got the crash dump file.
Here it is for your perusal.

Cheers
thezyklon
My System SpecsSystem Spec
12 Feb 2011   #5

Windows 7 Ultimate 32 bit
 
 

Hi there,
I have tried some stuff (updating some drivers) but still the same problem persists.
Here is the latest crash dump.


Thank you

thezyklon


Attached Files
File Type: zip 021311-22370-01.zip (36.8 KB, 0 views)
My System SpecsSystem Spec
13 Feb 2011   #6

Windows 7 Ultimate 32 bit
 
 

more dump files after trying everything...


Attached Files
File Type: zip Desktop.zip (70.9 KB, 1 views)
My System SpecsSystem Spec
14 Feb 2011   #7

Windows 7 Ultimate 32 bit
 
 

Doesn't anybody reply out here?
My System SpecsSystem Spec
Reply

 system crash/freeze/restart while playing audio




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