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Windows 7: Connot configure my sound to 5.1 in windows 7

06 Mar 2011   #11
Bling35

Windows 7 Home Premium 64 Bit
 
 

After loading the new driver this is now the screen I get but no matter which option I choose the sound is crackley.

Name:  New Speakers 1.JPG
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Size:  38.3 KBName:  New Speakers.JPG
Views: 6
Size:  41.0 KB




My System SpecsSystem Spec
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06 Mar 2011   #12
Bling35

Windows 7 Home Premium 64 Bit
 
 

-realtek.jpg
I opted for the one under the README file.


My System SpecsSystem Spec
06 Mar 2011   #13
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

All that is is the release notes, that is not the driver. You need to download the first one (83751k), that is the driver file.
My System SpecsSystem Spec
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06 Mar 2011   #14
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Stormy--if I interpret his writing correctly, he downloaded the zipped version of the one you referred to---the one beneath the readme, not the readme itself.

Have you turned off all special effects (reverb, equalizer, etc)?

Have you experimented with different settings under "default format"--something other than DVD quality, 16 bit, 48000k?? I have heard recently of this having a noticeable effect on playback quality.

I am using 16 bit, CD quality, 44100 Hz and have no issues.
My System SpecsSystem Spec
06 Mar 2011   #15
Bling35

Windows 7 Home Premium 64 Bit
 
 

-hd-audio-manager.jpg

Just found this screen in my notifications area also.

I have tried all of the settings and the sound remains the same.

I have doenloaded the full package and have the following files:-
-speaker-download.jpg

Disabled all of the effects and that didnt cure the problem either.


My System SpecsSystem Spec
06 Mar 2011   #16
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Do you have Packard Bell iMedia XS series 4242 desktop?? Your specs don't mention XS series, but I can't find a 4242 in the regular iMedia series.

If so, I wonder if you have the right driver?

Looking at Packard Bell UK website:

Support Download

and then navigating to XS iMedia 4242, I come to the link in the pic below.

Note that you cannot choose Windows 7 32 bit at that link. Only 64 bit.

Note that it also says "this page shows only drivers that are not contained in Windows 7".

Note that XP and Vista have a red X which I assume means no drivers available. I certainly don't see any.

I take the above to mean that Packard Bell has no 32 bit drivers for audio on Windows 7 for this PC.


Can you post the link at Realtek where you found the drivers that you recently downloaded??


Attached Thumbnails
-untitled-2.jpg  
My System SpecsSystem Spec
07 Mar 2011   #17
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi Bling

Could you post a snip of your playback devices? Not the configuration but just the window that opens up showing the playback devices

Regards
My System SpecsSystem Spec
07 Mar 2011   #18
Bling35

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Do you have Packard Bell iMedia XS series 4242 desktop?? Your specs don't mention XS series, but I can't find a 4242 in the regular iMedia series.

If so, I wonder if you have the right driver?

Looking at Packard Bell UK website:

Support Download

and then navigating to XS iMedia 4242, I come to the link in the pic below.

Note that you cannot choose Windows 7 32 bit at that link. Only 64 bit.

Note that it also says "this page shows only drivers that are not contained in Windows 7".

Note that XP and Vista have a red X which I assume means no drivers available. I certainly don't see any.

I take the above to mean that Packard Bell has no 32 bit drivers for audio on Windows 7 for this PC.


Can you post the link at Realtek where you found the drivers that you recently downloaded??
Please refer to note #6 on page one.
The PC was an "Imedia 4242" and is so old that it isnt even shown on the Packard Bell website any more. I had tried there first.
My System SpecsSystem Spec
07 Mar 2011   #19
Bling35

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by lomai View Post
hi bling

could you post a snip of your playback devices? Not the configuration but just the window that opens up showing the playback devices

regards
Name:  Sound.JPG
Views: 1
Size:  34.4 KB


My System SpecsSystem Spec
07 Mar 2011   #20
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Have you set the Realtek as the default playback device? As long as the Logitech headset (USB no doubt, which if it is doesn't use the onboard audio at all) is set as the default you won't be able to use or configure your speakers.
My System SpecsSystem Spec
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 Connot configure my sound to 5.1 in windows 7




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