Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP + IDT HD Audio = Selective Headphones

09 Mar 2011   #1
illogik

Windows 7 Professional x64
 
 
HP + IDT HD Audio = Selective Headphones

Hi all,

I've been a long-time visitor of these forums when looking for solutions, but this time around I have a problem that is truly perplexing.

So I previously had Windows Vista Home Premium 32-bit installed on my HP dv5t, and everything was fine, the way it came from the manufacturer (except the crappy video drivers, but that's a different story).

I recently performed a format + clean install of Windows 7 Professional 64-bit, and installed all the appropriate drivers, with the exception of a modded suite of video drivers. With the exception of my sound, things are moving along swimmingly.

So here's my issue:
In certain contexts, Windows fails to recognize that my headphones are plugged in. I have my default playback device set to Speakers & Dual Headphones; desired behavior is that sound plays through speakers until headphones are plugged in to the front jack. The problem that I'm encountering is that when running Starcraft 2 or Left 4 Dead 2, Windows mysteriously plays sound through my speakers rather than my headphones, even though they are plugged in. Looking at the IDT control panel, it appears to recognize that my headphones are still plugged in, but nonetheless switches output to speakers. Even more bizarre is the fact that my sound behaves properly in Dead Space 2, as well as all other applications as far as I can tell.

I've attempted several different driver changes to resolve the issue, but they have been to no avail.

Can anyone offer some insight? Thanks.


My System SpecsSystem Spec
09 Mar 2011   #2
fireberd

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

As this appears to be a problem ONLY in certain games, I would post this on the gaming section. Maybe one of the gamers has some suggestions.

If it were not specific to certain games then you would have to look at the audio drivers.

BTW, in most cases you need vendor provided drivers, due to custom implementations of the IDT (formerly SigmaTel) hardware. The IDT site even states this.
My System SpecsSystem Spec
09 Mar 2011   #3
illogik

Windows 7 Professional x64
 
 

Forgot to mention that I have the latest and not-so-greatest IDT drivers from the HP site. I'll ask around on the gaming subforum.
My System SpecsSystem Spec
11 Mar 2011   #4
illogik

Windows 7 Professional x64
 
 

Fixed.

So here was the problem: in playback devices, I had "Speakers and Dual Headphones" set to Default Device, and "Independent Dual Headphones" set to Default Communications Device.

This, for some reason, caused any game with voice chat, to output only voice to the headphones, while putting game sounds through the speakers.

Shuffling around the settings so that I no longer had a Default Communications Device fixed things. "Speakers and Dual Headphones" are still set to Default Device. Everything's peachy now.

For those who are interested:
Right-click on your speaker icon in the system tray, go to Playback Devices, and make sure Default Device is set to what you want, and make sure there is no Default Communications Device setting.
My System SpecsSystem Spec
10 Aug 2011   #5
KDUB50

Windows 7 Enterprise 64bit
 
 
Thanks Illogik

I've been playing musical chairs with my Playback and Recording for a couple weeks now. Illogiks recommendation worked for me though mine is labeled a bit differently. "Speakers/HP" was Default Device and "Headphones (RTC)" was Default Communication Device. By right-clicking "Speakers/HP" and setting 'Set as Default Communication Device' the "Speaker/HP" still displays as Default Device and now "Headphones (RTC)" displays as Ready. All seems to be working well now.
My System SpecsSystem Spec
26 Aug 2011   #6
liunit92

Windows 7 Home Premium 64 bit
 
 
THANK YOU illogik

wow man i created an account just to say thanks. now i can play borderlands and red alert 3 with REAL sound not some wimpy laptop speakers
My System SpecsSystem Spec
02 Nov 2011   #7
Chanimal

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by illogik View Post
Fixed.

So here was the problem: in playback devices, I had "Speakers and Dual Headphones" set to Default Device, and "Independent Dual Headphones" set to Default Communications Device.

This, for some reason, caused any game with voice chat, to output only voice to the headphones, while putting game sounds through the speakers.

Shuffling around the settings so that I no longer had a Default Communications Device fixed things. "Speakers and Dual Headphones" are still set to Default Device. Everything's peachy now.

For those who are interested:
Right-click on your speaker icon in the system tray, go to Playback Devices, and make sure Default Device is set to what you want, and make sure there is no Default Communications Device setting.

Hi - I am having the exact same issue and still cannot figure out how to fix (I have an HP DV6 i7). Can you clarify exactly what you did to fix? I was playing around with the default device settings and still could not get it to work. Any help would be much appreciated, thanks in advance!!
My System SpecsSystem Spec
03 Dec 2011   #8
Caels

Windows 7 Home Premium 32-bit
 
 
Thanks maybe

I've only had this notebook about 2/3 months now, and I've been having the same problem since day one. 90% of my time on it is to do with listening/creating/editing/cataloguing music or watching movies etc... so this is probably the worst problem random selection could have chosen for me. It's also a very difficult one to get rid of (until now)[the internet tech guy from PC World tried to fix it a few weeks ago online, and failed]. Ive been following the steps posted on this thread, and it's working so far.

Heres some additional symptoms i've encountered;

When I'm doing anything to do with sound through headphones (not just games), the HD IDT audio control panel starts switching between various playback and recording settings as if the audio driver is have a seizure. The sound sort of cycles through the laptop speakers and the headphones, so not only can everyone here what im doing, it alters the sound im hearing through the headphones. Like im listening through a glitch filter... Annoying to say the least. This will happen once every hour or so, lasting between 2 and 10 minutes (depending on what settings i mess with).

I know for a fact its the IDT shit that's creating the problems, and I dont want to fix the problem anymore, i want to get rid of IDT for good. How do I go about doing that without screwing myself? Is it easy, and can I use something different instead such as Realtek?

Thanks brah
My System SpecsSystem Spec
Reply

 HP + IDT HD Audio = Selective Headphones




Thread Tools



Similar help and support threads for2: HP + IDT HD Audio = Selective Headphones
Thread Forum
Cant hear audio through headphones - just started Sound & Audio
Compaq CQ61 IDT HD Audio and Headphones Sound & Audio
headphones mode audio problem Sound & Audio
PLS Help* Headphones realtek Audio Manager Sound & Audio
PC vs. Laptop - Different audio in headphones Sound & Audio
Headphones problems/audio Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:48 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App