Realtek audio working for 64 bit, but not 32?

however · 29 Mar 2011

Hi. I'm using 64 bit Windows, and I'm having an issue.

Applications that are 64 bit seem to play sounds fine. Browsers, some games, etc. 32 bit applications, on the other hand, don't detect a sound device. Winamp, for example, gives a "bad directsound driver" error.

DxDiag continues the problem. The 32 bit version doesn't detect a sound card, but the 64 bit version shows no problems.

I've tried updating the realtek drivers a few times. Tried cleaning beforehand or letting the installer do it. No dice.

Any bright ideas? I've attached both dxdiag outputs. Thanks.

Motherboard is a GA-P67A-UD4-B3.

Anak · 29 Mar 2011

Hi! however, welcome to 7F :)

Check in your C: drive and both Program Files folders; Program Files, Program Files(x86).

Do you see a realtek folder in Program Files(x86)? If not, your problem is there are no 32bit files to run the 32bit side of your OS.

If you would have had your system specs listed I could have help you find them. But since not, you will have to find the ones appropriate for your system, and install them.

however · 29 Mar 2011

There does indeed appear to be a realtek folder in Program Files(x86). So I don't know if it's that.

I've tried using the drivers from the CD that came with my mobo, downloading from the mobo site, and downloading from realtek's site.

Anak · 29 Mar 2011

Here are a couple of things to try for now.

Type Services in your 'Start-Search' box.
Click on services at the top.
When that opens scroll down to 'Windows Audio', and 'Windows Audio Endpoint Builder'.
Make sure they are both started and on Automatic.

Check your winamp preferences.
Open Winamp.
Ctrl + P to bring up preference window.
Go to Plug-ins-->Output.
In each any every choice click on one to highlight it, then click 'Configure'.
A new window called 'wave-out setting' pops out.
In Device:drop down box, make sure it is selected to your sound device sound card.
Apply, okay your way out.
Check to see if that helps.