Windows 7 - all soud stopped working

aztezs · 04-01-2011

All my sound have stopped working. both the normal speakers and my USB headset.

the speakers just stopped working even though my computer says there is nothing wrong. hovever my USB headset gets a code 43 whenever i plug it in. also all the harware is atleast 6 months old and it all worked fine up untill erlier this week.

brianzion · 04-01-2011

hi

have you run the troubleshooter for sound in windows 7?

Try using the Playing Audio troubleshooter to fix the problem. It checks for common problems with your volume settings, your sound card or driver, and your speakers or headphones.

Open the Playing Audio troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Troubleshoot audio playback.* If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Tips for fixing common sound problems >>> Tips for fixing common sound problems

aztezs · 04-01-2011

Have already tried that. It doesn't find any problem

brianzion · 04-01-2011

ok right.
if you go into device manager and have a look for any red crosses / exclamation marks if there right click to go into properties and update the drivers

run in administrator if not already
type device manager in start menu search box
click on device manager in the results pane
at the top tabs left click on view
click show hidden devices
now check for any notifications
update drivers if needed

aztezs · 04-01-2011

it says i have the latest drivers installed and there is neither anything wrong whit it. only warning i get is for my usb headset whit the code 43. the headset shows up under usb devices as "unknown Device"

brianzion · 04-01-2011

Quote: Originally Posted by aztezs

it says i have the latest drivers installed and there is neither anything wrong whit it. only warning i get is for my usb headset whit the code 43. the headset shows up under usb devices as "unknown Device"

ok un- install this driver for the usb driver re-boot (un-plug usb while the pc is re-booting) when pc booted up and the desktop is shown plug the usb back in ( plug it back in using a different port.)

brianzion · 04-01-2011

can you post the sound settings like i have in the snapshot please?

brianzion · 04-01-2011

A good test also would be to connect the headset to another computer, to see if it gives the same error. If yes : probably defective.

aztezs · 04-01-2011

i uninstalled the drivers and rebooted as you said. when i replugged the headset it started installing the drivers but then it said it couldn't recognice the usb device.

I am booting another computer up to try my headset in it

brianzion · 04-01-2011

good idea to test the headset it may be faulty are the speakers working with sound?

Windows 7 - all soud stopped working

all soud stopped working problems?