Windows 7: No audio output device installed

babbelut · 23 Apr 2011

Hi all,

In the taskbar I have a volume-icon with a red cross on it. When I go to this icon, "No audio output device installed" appears.

I have a Intel Corporation DQ965GF mainboard with onboard sound.
When I go to Control panel -> sound, everything is gray and not clickable.
In Device Manager, I found "file as volume driver", "volume manager" and "high definition audio controller", under system devices. Nothing else...

I searched on the intel website but did not find a solution or drivers...

Can someone help me, because atm I have no sound.

Sardonicus · 23 Apr 2011

Make sure that in the BIOS, that the on board sound is turned on.

babbelut · 24 Apr 2011

Hi,
Bios settings are:

Audio: Enabled
High Definition Front Panel Audio: Enabled

DocBrown · 24 Apr 2011

Welcome babbelut

Could you give us a screen snip of Device Manager & Sound expanded ?

babbelut · 24 Apr 2011

I can't because in device manager there is no "sound, video and games controllers"

Sardonicus · 24 Apr 2011

It could be that the audio driver is no longer installed.
Right click on "high definition audio controller" > Properties > Details > Property and select Hardware Ids.
Post a picture using the snipping tool.

Example

No audio output device installed-capture.png

Screenshots and Files - Upload and Post in Seven Forums

babbelut · 24 Apr 2011

Sardonicus · 24 Apr 2011

First, re-install your chipset drivers from here.
http://downloadcenter.intel.com/Deta...&DownloadType=
Post a snip of your device manager (Sound, video....items) after installing.

babbelut · 24 Apr 2011

after installing

Sardonicus · 24 Apr 2011

Try this
It may work best with IE
Intel® Driver Update Utility

Windows 7: No audio output device installed

No audio output device installed problems?