Quote: Originally Posted by zisforz
I have a Dell XPS 16 with Windows 7 64-bit. It's been running fine lately, but after a major MS update, anytime I enable my built-in webcam and microphone the PC freezes. Nothing is operational just frozen. Every now and then I'll get a BSOD but as of lately it just locks up my entire laptop.
Anyone else experience this with the same system?
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.