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Windows 7: No Sound From Front Headphone Jack


27 May 2011   #1

Windows 7 Ultimate x64
 
 
No Sound From Front Headphone Jack

Hi,

When I first installed Windows 7 on my computer I had to manually install a sound driver. I went to the Dell site and downloaded the only audio driver for my system, Dell Precision T7500.

The driver was SoundMax. The onboard sound worked, but the headphone socket one the front wasn't. Even when I had my headphones plugged it they werent getting picked up on Playback devices.

A friend of mine told me to just delete the driver, and let windows download its own sound driver (it didn't do it when I installed windows for some reason). So, I rebooted after uninstalling the SoundMax driver and Windows automatically downloaded and installed the "High Definition Audio Device" driver.

Now the audio icon in the windows tray has a red cross on and says "No speakers or headphones are plugged in" I plugged my headphones in on the fron headphone jack and its not picking them up.

I click the icon and let it troubleshoot headphones. I get the following message "The peripheral does not appear to be plugged in. Check the connection. Proceed to next step to finish." I unplug them and plug them back in, click next, and it just says the issue is not fixed.

I have taken the side panel off and check the connections and all wires are connected.

dxdiag is showing as no sound card present. Results are below:

Code:
------------------
System Information
------------------
Time of this report: 5/28/2011, 10:50:31
       Machine name: DAMONANDHANNAH
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Precision WorkStation T7500  
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
          Processor: Intel(R) Xeon(R) CPU           X5660  @ 2.80GHz (12 CPUs), ~2.8GHz
             Memory: 49152MB RAM
Available OS Memory: 49150MB RAM
          Page File: 3850MB used, 94446MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA Quadro NVS 295
       Manufacturer: NVIDIA
          Chip type: Quadro NVS 295
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_06FD&SUBSYS_062E10DE&REV_A1
     Display Memory: 3815 MB
   Dedicated Memory: 231 MB
      Shared Memory: 3583 MB
       Current Mode: 1680 x 1050 (32 bit) (59Hz)
       Monitor Name: ViewSonic VA2216w-4 
      Monitor Model: VA2216w SERIE
         Monitor Id: VSC2920
        Native Mode: 1680 x 1050(p) (59.954Hz)
        Output Type: Displayport External
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.7071 (English)
     Driver Version: 8.17.12.7071
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/28/2011 06:39:04, 12936808 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-45BD-11CF-F168-22261FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x06FD
          SubSys ID: 0x062E10DE
        Revision ID: 0x00A1
 Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section012:8.17.12.7071:pci\ven_10de&dev_06fd
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: 
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: 
        Manufacturer ID: 
             Product ID: 
                   Type: 
            Driver Name: 
         Driver Version: 
      Driver Attributes: 
            WHQL Logo'd: 
          Date and Size: 
            Other Files: 
        Driver Provider: 
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A34
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2106
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC063
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 31.2 GB
Total Space: 152.5 GB
File System: NTFS
      Model: ATA WDC WD1600HLFS-7 SCSI Disk Device

      Drive: E:
 Free Space: 129.5 GB
Total Space: 152.6 GB
File System: NTFS
      Model: ATA WDC WD1600HLFS-7 SCSI Disk Device

      Drive: G:
 Free Space: 727.9 GB
Total Space: 953.2 GB
File System: NTFS
      Model: WD My Book 1110 USB Device

      Drive: D:
      Model: PLDS DVD+-RW DH-16ABS ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

      Drive: F:
      Model: WD Virtual CD 1110 USB Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

      Drive: H:
      Model: DTSoftBusCd00
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_026D1028&REV_00\3&172E68DD&0&E5
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_026D1028&REV_00\3&172E68DD&0&EA
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_006D0028&REV_22\3&172E68DD&0&A2
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_026D1028&REV_22\3&172E68DD&0&18
   Driver: n/a

     Name: NVIDIA Quadro NVS 295
Device ID: PCI\VEN_10DE&DEV_06FD&SUBSYS_062E10DE&REV_A1\4&17EC323&0&0038
   Driver: n/a

     Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_026D1028&REV_00\3&172E68DD&0&E0
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_026D1028&REV_00\3&172E68DD&0&E9
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_22\3&2FC90B2B&0&A2
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_026D1028&REV_22\3&172E68DD&0&08
   Driver: n/a

     Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_026D1028&REV_00\4&233C1052&0&50F0
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_026D1028&REV_00\3&172E68DD&0&D8
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_026D1028&REV_00\3&172E68DD&0&E8
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_006D0028&REV_22\3&172E68DD&0&A1
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3406
Device ID: PCI\VEN_8086&DEV_3406&SUBSYS_026D1028&REV_22\3&172E68DD&0&00
   Driver: n/a

     Name: Dell SAS 6/iR Integrated Workstation Controller
Device ID: PCI\VEN_1000&DEV_0058&SUBSYS_021D1028&REV_08\4&3DF0BE&0&00E0
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_026D1028&REV_00\3&172E68DD&0&D7
   Driver: n/a

     Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_026D1028&REV_00\3&172E68DD&0&FB
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_22\3&2FC90B2B&0&A1
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_026D1028&REV_90\3&172E68DD&0&F0
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_026D1028&REV_00\3&172E68DD&0&EF
   Driver: n/a

     Name: Intel(R) ICH10 Family 6 Port SATA AHCI Controller - 3A22
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_026D1028&REV_00\3&172E68DD&0&FA
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_026D1028&REV_22\3&2FC90B2B&0&48
   Driver: n/a

     Name: Intel(R) PRO/1000 MT Server Adapter
Device ID: PCI\VEN_8086&DEV_1026&SUBSYS_10018086&REV_04\5&A463B67&0&000008
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_026D1028&REV_00\3&172E68DD&0&D2
   Driver: n/a

     Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_026D1028&REV_00\3&172E68DD&0&F8
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_026D1028&REV_22\3&2FC90B2B&0&38
   Driver: n/a

     Name: Broadcom NetXtreme 57xx Gigabit Controller
Device ID: PCI\VEN_14E4&DEV_1681&SUBSYS_026D1028&REV_10\4&351402F6&0&00E5
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_026D1028&REV_00\3&172E68DD&0&D1
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_006D0028&REV_22\3&172E68DD&0&A0
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_026D1028&REV_22\3&172E68DD&0&38
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_12D8&DEV_E130&SUBSYS_00000000&REV_04\4&2F86DE32&0&0008
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_026D1028&REV_00\3&172E68DD&0&D0
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_22\3&2FC90B2B&0&A0
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_026D1028&REV_22\3&2FC90B2B&0&18
   Driver: n/a

     Name: NVIDIA Quadro NVS 295
Device ID: PCI\VEN_10DE&DEV_06FD&SUBSYS_062E10DE&REV_A1\4&26E0BFED&0&0018
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
MainConcept AAC Decoder,0x00400000,1,1,,
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
"MainConcept (Adobe2) AAC Decoder",0x00600000,1,1,ad2daac.ax",
"MainConcept (Adobe2) MPEG Splitter",0x005fffff,1,2,ad2mcspmpeg.ax",
"MainConcept (Adobe2) MPEG Audio Decoder",0x005fffff,1,1,ad2mcdsmpeg.ax",
"MainConcept (Adobe2) MPEG Video Decoder",0x005fffff,1,1,ad2mcdsmpeg.ax",
"MainConcept (Adobe2) MPEG Encoder",0x00200000,2,1,ad2mcesmpeg.ax",
"MainConcept (Adobe2) MPEG Video Encoder",0x00200000,1,1,ad2mcevmpeg.ax",
"MainConcept (Adobe2) MPEG Audio Encoder",0x00200000,1,1,ad2mceampeg.ax",
"MainConcept (Adobe2) MPEG Multiplexer",0x00200000,1,1,ad2mcmuxmpeg.ax",
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
MainConcept MP4 Demultiplexer,0x00400000,1,2,,
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
MainConcept (Consumer) AVC/H.264 Video Decoder,0x00400000,1,2,,
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
"MainConcept (Adobe2) AAC Encoder",0x00100000,1,1,ad2eaac.ax",
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
TechSmith File Source,0x00400000,0,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith SWF Writer,0x00200000,2,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith WMFSDK Writer,0x00200000,1,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Simple PIP,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
ImageSource,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TitleSource,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Time Adjust,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Splitter Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Frame Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Perf Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith ZoomPIP Filter,0x00200000,2,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith PushVMR Source,0x00200000,0,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,7.00.0000.1426
TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,7.00.0000.1426
TechSmith SimplePushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Wave Dest,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Overlay,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Wave Buffer,0x00200000,1,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith ForceColor 8,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith ForceColor 555,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith ForceColor 565,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith ForceColor 24,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith ForceColor 32,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Force Color32A,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1426
SSFileWriter,0x00200000,1,0,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Frame Rate Tuner,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Camera Adjust,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
Techsmith Quicktime MOV Source,0x00600000,0,2,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Sound Effects Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Flv Key Frame Setter,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000.1426
TechSmith Floating Point Wave Filter,0x00800000,1,1,CamtasiaFilters.dll,7.00.0000.1426
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
LAME Audio Encoder,0x00100000,2,1,lame_dshow.ax,1.00.0054.50801
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
"MainConcept (Adobe2) H.264/AVC Decoder",0x00600000,1,1,ad2dsh264.ax",
"MainConcept (Adobe2) H.264 Encoder",0x00200000,2,1,ad2esh264.ax",
"MainConcept (Adobe2) H.264/AVC Video Encoder",0x00200000,1,1,ad2evh264.ax",
iZotope Vocal Enhancement,0x00200000,1,1,iZotope_VocalEnhancement.dll,1.00.0000.0024
iZotope Consumer Restoration,0x00200000,1,1,iZotope_ConsumerRestoration.dll,1.00.0000.0024

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
"MainConcept (Adobe2) H.264/AVC Video Encoder",0x00200000,1,1,ad2evh264.ax",
"MainConcept (Adobe2) MPEG Video Encoder",0x00200000,1,1,ad2mcevmpeg.ax",
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
TechSmith Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60 Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61 Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
"MainConcept (Adobe2) MPEG Audio Encoder",0x00200000,1,1,ad2mceampeg.ax",
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
Am I downloading the wrong driver? What driver should I get?

Any help is much appreciated

My System SpecsSystem Spec
.

29 May 2011   #2

7 Ultimate x64
 
 

What sound card do you have?
My System SpecsSystem Spec
29 May 2011   #3

Windows 7 Ultimate x64
 
 

I am not sure. I think it is Integrated High Definition Audio (Rev 1.0 Specification) implemented with a two-chip audio solution comprised of the ADI 1984a High Definition Audio CODEC and the ICH10's integrated AC97/High Definition digital controller.

Like I said about, my friend has the same computer and said he didn't download the SoundMAX driver from the Dell site, and let Windows 7 install the
"High Definition Audio Device" driver. His works fine, including the front headphone jack.

So I am confused at why mine doesn't work. I spoke to Dell support and they were USELESS.

Back audio socket works fine, front one doesnt work. Same for the mic socket on the front. The image below shows. The back socket working, front socket not picking up anything.

My System SpecsSystem Spec
.


29 May 2011   #4

7 Ultimate x64
 
 

You're going to have to open the case and follow the wires from the front audio jacks to the motherboard... first find out if they're even connected.
My System SpecsSystem Spec
29 May 2011   #5

Windows 7 Ultimate x64
 
 

OMG I cannot belive it!

I checked the connection the other day, it was unplugged on the motherboard so i plugged it back in and it still wasnt working.

I left it open this time and noticed that after i put it back in the wire was quite tight so it kept popping back out! I pulled it so it wasnt as tight and now it stays plugged in .... hahaha what a fool I am.

Thanks for you help Fumz, your message made me check the connection again!
My System SpecsSystem Spec
29 May 2011   #6

7 Ultimate x64
 
 

I do love it when the fixes go smoothly.
My System SpecsSystem Spec
Reply

 No Sound From Front Headphone Jack




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