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Windows 7: realtek audio not detecting speakers or headphones.

29 Jul 2011   #11

win 7 64bit pro

I have an update. Spoke with tech support at Asus again and inquired about the repairs they did to the motherboard (as per the RMA status report on the website) to find out what exactly was performed.

I have never RMA'ed any equipment but I would figure there would be some kind of printout of repairs, tests, etc with the returned item. There was nothing explaining anything when my RMA'ed motherboard was returned back to me. Sooo... to make a long phone call story short, I am getting a NEW motherboard in exchange for this one. Yay Asus! =) Lets cross our fingers that I can have some sound!

Maybe the actual IO ports are defective? They do not seem to have that crisp "click" when I plug in a jack. That would not explain my front panel though. Anyway, thanks for the support and feedback. Have a great weekend!!

My System SpecsSystem Spec
04 Aug 2011   #12

win 7 64bit pro

I want to thank everyone again for their patience and insight on my problem. I just received the new board that Asus sent me and it works. My sound works!! So it was a faulty board after all. This issue definately strained my brain especially after I RMA'ed the board and they sent it back supposedly "fixed". Anyways, I have sound now and all is well. Have a good one!!
My System SpecsSystem Spec
04 Aug 2011   #13

Windows 7 Pro-x64

Great! Glad it was simple.
My System SpecsSystem Spec

07 Aug 2012   #14

64 bit windows 7 ultimate

hi i had the same problem , guess what its simple . go to control panel click on sound , then when the sound panel opens up right click on it and it gives you the option to enable or disable sound devices . just enable them .
My System SpecsSystem Spec
16 Aug 2012   #15

Windows 7 Home Premium x64
Please help!

I have an ASUS board as well and am struggling to find a resolution as well.
I tried to right click as you stated but it doesn't allow me to enable anything?
Please advise I have been banging my head against the wall here and I don't want to go through the hassle of RMA'ing this board...
Kind Regards,
My System SpecsSystem Spec

 realtek audio not detecting speakers or headphones.

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