Alienware M9700 Microphone Issue

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  1. AlwaysInChina
    Posts : 8
    Windows 7 Professional 64bit
    Thread Starter
       New #11

    Theres only one jack on the right side of the laptop, and I've been plugging it into that jack every since I bought it 3 years ago
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  3. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #12

    sorry for some reason I was thinking this was a desktop.

    Have you attended to updating your bios. I noticed in the footnotes on the page you linked above that the audio driver may not work properly if the bios hasn't been updated.
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  4. AlwaysInChina
    Posts : 8
    Windows 7 Professional 64bit
    Thread Starter
       New #13

    I actually haven't done that before I installed, I'll look into doing that then
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  6. AlwaysInChina
    Posts : 8
    Windows 7 Professional 64bit
    Thread Starter
       New #14

    Okay, so the BIOs update is way too risky for me to do alone, was there anything else I could try to get the mic working? Maybe another driver? all the Soundmax drivers I've tried have given me errors though, and I know soundmax works with my hardware because thats what I had in XP.
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  7. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #15

    In most cases (all that I've encountered with Dell's) you need Dell specific sound drivers for everything to work properly. And, XP drivers are not compatible, you need Vista/Windows 7 drivers.

    There is a special Alienware Owners "club" support section on the Dell forum. I would post there and see if those familiar with Alienware systems can help. Alienware Club - Dell Community

    Also as this is an older Alienware system, it may not even have Win 7 compatible drivers and what you have is what you are stuck with. The Alienware site, for the older systems, such as yours, does not list anything either.
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