5.1 Surround issue, brand spanking new system


  1. Posts : 13
    Windows 7 Home Premium x64
       #1

    5.1 Surround issue, brand spanking new system


    Hello everybody,
    I'm posting this evening in hopes I can get some help with a problem I've been having with my surround sound speakers.
    I have a set of Altec Lansing speakers, which have worked flawlessly in the past (on a Windows 7 system I might add). I recently purchased a new computer system and now I only seem to be getting sound out of my 2 front speakers all the time, and sound from my sub only when I have my speakers set to "Ster/Surr" and not when set to "5.1 in". When I use the Realtek HD Audio manager AND the built in Windows sound components to test the speakers, they all work perfectly, and I can get the testing sound to play from each of my 5 speakers and my sub. Any games, movies, videos, music etc. I listen to however only plays in stereo.

    Here is some additional information that may ease the process:
    Mobo: ASUS P8H67-M Pro
    Realtek HD Audio Driver Version: 6.0.1.6438
    Audio Controller: HD Audio
    Audio Codec: ALC892

    Things I have already tried (to no avail):
    -Reinstalling drivers
    -Reassigning audio jacks (although as I mentioned above, the speakers DO work, they are just not receiving input for some reason)
    -Downloaded the newest version of the Realtek HD Audio Manager
    -Toggled and untoggled basically every audio setting I can find in Windows

    As I mentioned above, I've had these speakers working on a Windows 7 system before, and I would very much appreciate any help that can be offered towards getting them to work on this system as well! Thanks in advance!

    -Colin

    Edit: With my last install of the Realtek driver, the HD Audio Manager seems to have disappeared from my computer?
    Last edited by Blayed; 26 Aug 2011 at 01:05.
      My Computer


  2. Posts : 290
    Windows 7 Ultimate 64Bit (SP 1)
       #2

    Hi

    A basic questions first: If you right click on the sounds icon in the bottom right of the screen and select your speakers. If you select 'configure', are your speakers set up as 5.1 there?

    Regards
    UKMedia
      My Computer


  3. Posts : 13
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Yes, and when I click each speaker in the diagram to test them, they all play they testing sound properly.
      My Computer


  4. Posts : 13
    Windows 7 Home Premium x64
    Thread Starter
       #4

    Still having this problem, any insight out there?
      My Computer


  5. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #5

    Try unplugging all your jacks. Restart your PC.
    Plug one in at a time, going through the jack detection process.
    Do this for each jack you have.
      My Computer


  6. Posts : 13
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Thanks for the response!

    I just tried this, and no dice. All the speakers were detected as I plugged them in, and as usual, the "testing noise" played from each one, but all my sounds are still playing in stereo when my speakers are on 5.1 mode, and playing in stereo + subwoofer when my speakers are set on "ster/surr".

    EDIT: Just to clarify, when on "ster/surr" mode, I'm only getting sound out of my front R, front L, and sub, however the "testing noises" will only play from front L and R (not sub).
      My Computer


  7. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #7

    What happens when you go to Environment and select Room?
      My Computer


  8. Posts : 13
    Windows 7 Home Premium x64
    Thread Starter
       #8

    That actually worked! I'm amazed that after days of re-installing drivers and reassigning audio jacks, it was a simple drop down selection...

    Thank you so much for your help! I don't even mind that you made me look a little dumb there

    Cheers mate!
      My Computer


  9. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #9

    No problem!
    I'm glad it worked out for you. :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:23.
Find Us