| Windows 7: 5.1 Surround issue, brand spanking new system |
26 Aug 2011
|
#1 | | Windows 7 Home Premium x64 Kingston, Ontario, Canada |
5.1 Surround issue, brand spanking new system Hello everybody,
I'm posting this evening in hopes I can get some help with a problem I've been having with my surround sound speakers.
I have a set of Altec Lansing speakers, which have worked flawlessly in the past (on a Windows 7 system I might add). I recently purchased a new computer system and now I only seem to be getting sound out of my 2 front speakers all the time, and sound from my sub only when I have my speakers set to "Ster/Surr" and not when set to "5.1 in". When I use the Realtek HD Audio manager AND the built in Windows sound components to test the speakers, they all work perfectly, and I can get the testing sound to play from each of my 5 speakers and my sub. Any games, movies, videos, music etc. I listen to however only plays in stereo.
Here is some additional information that may ease the process:
Mobo: ASUS P8H67-M Pro
Realtek HD Audio Driver Version: 6.0.1.6438
Audio Controller: HD Audio
Audio Codec: ALC892
Things I have already tried (to no avail):
-Reinstalling drivers
-Reassigning audio jacks (although as I mentioned above, the speakers DO work, they are just not receiving input for some reason)
-Downloaded the newest version of the Realtek HD Audio Manager
-Toggled and untoggled basically every audio setting I can find in Windows
As I mentioned above, I've had these speakers working on a Windows 7 system before, and I would very much appreciate any help that can be offered towards getting them to work on this system as well! Thanks in advance!
-Colin
Edit: With my last install of the Realtek driver, the HD Audio Manager seems to have disappeared from my computer?
Last edited by Blayed; 26 Aug 2011 at 01:05 AM..
| My System Specs |
| OS Windows 7 Home Premium x64 CPU Intel Core i5-2500k CPU @ 3.30GHz (4 CPUs) Motherboard ASUS P8H67-M Pro Memory 8GB Corsair Vengeance Graphics Card AMD Radeon HD 6950 Monitor(s) Displays 22" HP w2207h Screen Resolution 1680x1050 Keyboard Razer Lycosa Mouse Razer Deathadder Case Antec Nine Hundred Hard Drives 120GB Corsair SSD
1TB WD Blue HDD |
26 Aug 2011
|
#2 | | Windows 7 Ultimate 64Bit (SP 1) |
Hi
A basic questions first: If you right click on the sounds icon in the bottom right of the screen and select your speakers. If you select 'configure', are your speakers set up as 5.1 there?
Regards
UKMedia | My System Specs | | System Manufacturer/Model Number Self Build OS Windows 7 Ultimate 64Bit (SP 1) CPU Intel Core i7 950 4 X 3.07GHz (8 Logical) Motherboard Gigabyte X58-USB3 Memory 24GB Corsair XMS3 6GB DDR3 Graphics Card MSI GTX580 Twin Frozr II/OC & BFG Nvidia GTX 285 2048 Sound Card Creative SB X-Fi and Soundblaster Recon 3 D headset Monitor(s) Displays x2 Flat screen 21" LG displays + x1 LG W2363D (3D) Keyboard Cyborg Mouse Razor Mamba PSU Tagan TG 1100W TURBOJET QUAD SLI Case CoolerMaster HAF 932 Case - Black Cooling ASUS V60 Quiet Hard Drives 5 internal Hard Drives:
1 x WD 120GB Solid State
4 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array Internet Speed 0.5 Mb - (Benefits of rural location!) Other Info Teaming 2 GB network connection to Wired 1GB switch.
Connected to 25TB (Raid 5) of network storage on a wired 1GB lan.
(Mixture of internal hard drives, 1TB, 2TB & 4TB Terastations) |
26 Aug 2011
|
#3 | | Windows 7 Home Premium x64 Kingston, Ontario, Canada |
Yes, and when I click each speaker in the diagram to test them, they all play they testing sound properly. | My System Specs | | OS Windows 7 Home Premium x64 CPU Intel Core i5-2500k CPU @ 3.30GHz (4 CPUs) Motherboard ASUS P8H67-M Pro Memory 8GB Corsair Vengeance Graphics Card AMD Radeon HD 6950 Monitor(s) Displays 22" HP w2207h Screen Resolution 1680x1050 Keyboard Razer Lycosa Mouse Razer Deathadder Case Antec Nine Hundred Hard Drives 120GB Corsair SSD
1TB WD Blue HDD |
28 Aug 2011
|
#4 | | Windows 7 Home Premium x64 Kingston, Ontario, Canada |
Still having this problem, any insight out there? | My System Specs | | OS Windows 7 Home Premium x64 CPU Intel Core i5-2500k CPU @ 3.30GHz (4 CPUs) Motherboard ASUS P8H67-M Pro Memory 8GB Corsair Vengeance Graphics Card AMD Radeon HD 6950 Monitor(s) Displays 22" HP w2207h Screen Resolution 1680x1050 Keyboard Razer Lycosa Mouse Razer Deathadder Case Antec Nine Hundred Hard Drives 120GB Corsair SSD
1TB WD Blue HDD |
28 Aug 2011
|
#5 | | Windows 7 Home Premium 64 bit Illinois |
Try unplugging all your jacks. Restart your PC.
Plug one in at a time, going through the jack detection process.
Do this for each jack you have. | My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard MSI Z77A-G45 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card On-Board Realtek Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080, 1280 x 1024 Keyboard Logitech K270 Mouse Logitech M705 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900ALED Hard Drives Samsung HD103SJ Internet Speed 16 Mbps Other Info Bose Companion 2 Multimedia Speakers |
29 Aug 2011
|
#6 | | Windows 7 Home Premium x64 Kingston, Ontario, Canada |
Thanks for the response!
I just tried this, and no dice. All the speakers were detected as I plugged them in, and as usual, the "testing noise" played from each one, but all my sounds are still playing in stereo when my speakers are on 5.1 mode, and playing in stereo + subwoofer when my speakers are set on "ster/surr".
EDIT: Just to clarify, when on "ster/surr" mode, I'm only getting sound out of my front R, front L, and sub, however the "testing noises" will only play from front L and R (not sub). | My System Specs | | OS Windows 7 Home Premium x64 CPU Intel Core i5-2500k CPU @ 3.30GHz (4 CPUs) Motherboard ASUS P8H67-M Pro Memory 8GB Corsair Vengeance Graphics Card AMD Radeon HD 6950 Monitor(s) Displays 22" HP w2207h Screen Resolution 1680x1050 Keyboard Razer Lycosa Mouse Razer Deathadder Case Antec Nine Hundred Hard Drives 120GB Corsair SSD
1TB WD Blue HDD |
29 Aug 2011
|
#7 | | Windows 7 Home Premium 64 bit Illinois |
What happens when you go to Environment and select Room? | My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard MSI Z77A-G45 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card On-Board Realtek Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080, 1280 x 1024 Keyboard Logitech K270 Mouse Logitech M705 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900ALED Hard Drives Samsung HD103SJ Internet Speed 16 Mbps Other Info Bose Companion 2 Multimedia Speakers |
29 Aug 2011
|
#8 | | Windows 7 Home Premium x64 Kingston, Ontario, Canada |
That actually worked! I'm amazed that after days of re-installing drivers and reassigning audio jacks, it was a simple drop down selection...
Thank you so much for your help! I don't even mind that you made me look a little dumb there
Cheers mate! | My System Specs | | OS Windows 7 Home Premium x64 CPU Intel Core i5-2500k CPU @ 3.30GHz (4 CPUs) Motherboard ASUS P8H67-M Pro Memory 8GB Corsair Vengeance Graphics Card AMD Radeon HD 6950 Monitor(s) Displays 22" HP w2207h Screen Resolution 1680x1050 Keyboard Razer Lycosa Mouse Razer Deathadder Case Antec Nine Hundred Hard Drives 120GB Corsair SSD
1TB WD Blue HDD |
29 Aug 2011
|
#9 | | Windows 7 Home Premium 64 bit Illinois |
No problem!
I'm glad it worked out for you. | My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard MSI Z77A-G45 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card On-Board Realtek Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080, 1280 x 1024 Keyboard Logitech K270 Mouse Logitech M705 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900ALED Hard Drives Samsung HD103SJ Internet Speed 16 Mbps Other Info Bose Companion 2 Multimedia Speakers 5.1 Surround issue, brand spanking new system problems? All times are GMT -5. The time now is 01:58 PM. | |