Creative Soundcard problem.


  1. ecca
    Posts : 17
    Windows 7 pro 64 bit
       New #1

    Creative Soundcard problem.


    Hi all, I have a problem .....
    I installed a Creative Soundblaster X-Fi Titanium soundcard and now Windows media won't play soundfiles, it just says 'Windows Media Player encountered a problem'.
    It plays video files but without any sound.
    No other mp3 playing software works except for Adobe Audition 3, which appears normal.
    All the Creative tests are OK, all the 5.1 speakers work as they should when tested but no Windows media.
    All the windows sounds work OK, the beeps and gongs etc.
    Any ideas ?
    Cheers
    Ecca
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    If the Windows Media Player "encountered a problem" it may not be the sound card that is the problem.

    Go to the Device Manager and uninstall the Xfi sound card but DO NOT check the box to uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the Xfi. If there was a status corruption the reinstall will fix this.
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  4. ecca
    Posts : 17
    Windows 7 pro 64 bit
    Thread Starter
       New #3

    Ain't technology wonderful ?
    I switch on this morning and it all works.
    Thanks for your help, I'll let you know tomorrow.
    Cheers
    Eric
      My Computer
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    It's all "magic"
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  7. ecca
    Posts : 17
    Windows 7 pro 64 bit
    Thread Starter
       New #5

    Right..... It works but.....
    All the windows and Soundblaster tests indicate that the speakers are all in the right holes and work correctly, left right, front , centre etc.
    In Adobe Audition3 from the individual tracks everything is Ok in a similar manner, all goes to where it should.
    When in the Audition Surround sound view all the outputs are to pot, mixed up.
    Rear right goes to sub bass, Rear left goes to Centre, Rear right goes to Rear left.
    Any ideas ?
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