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Windows 7: problem pairing bluetooth headphone with alienware


13 Sep 2011   #1

Windows home 7 64bit
 
 
problem pairing bluetooth headphone with alienware

Hello everyone, I just bought a dell alienware m14x, I love it so far.

I pay the 20$ extra to have the Bluetooth option and I successfully pair my blackberry but when I am trying to pair my Bluetooth jay bird SB2 headphone with my computer, it doesnt work…

the computer find my device, and when I go to device and printer I see it there, but there is not option to “use” or activate I also check in the sound option where you can choose the output(manage audio devices), but only the computer speakers are there.

I tried to download the driver installer wizard from Broadcom corp but it doesn’t find my headphone…

I am puzzled!!

Anyone had a problem like that?

Francois


My System SpecsSystem Spec
.

13 Sep 2011   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Consider posting on the Dell Community users help special forum just for Alienware owners.

Alienware Club - Dell Community

There are many knowledgeable Alienware users there.
My System SpecsSystem Spec
13 Sep 2011   #3

Windows home 7 64bit
 
 

ok i will try there

thank you very much!

Francois
My System SpecsSystem Spec
.


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 problem pairing bluetooth headphone with alienware




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