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Windows 7: Problem someone help please!

18 Sep 2011   #1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Problem someone help please!

Hello.

I just bought a new SteelSeries Siberia v2 Gaming headset. I tried plugging in just a couple of days ago into my computer. When I did, no input on Skype or my Recording Devices came up. The mic uses standard audio jacks. But, I plugged it into another computer to get it to work, and it worked perfectly. PLEASE HELP!

My System SpecsSystem Spec
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18 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi Nick and welcome,

Can you please follow this tutorial to post your full system specifications in order for us to help you quicker:

System Info - See Your System Specs

Don't forget Step #5 in the tutorial.

Regards,
Golden
My System SpecsSystem Spec
18 Sep 2011   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright Golden, I updated my system specs.
My System SpecsSystem Spec
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18 Sep 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

OK. I see you have a Logitech microphone installed. Do you have a Logitech webcam?

Regards,
Golden
My System SpecsSystem Spec
18 Sep 2011   #5

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes I do, I have been using it as a microphone for the last couple years. I got this headset to use it instead of the webcam microphone.
My System SpecsSystem Spec
18 Sep 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

OK. Can you find a way to disable the microphone on the webcam? Perhaps a setting in the Logitech software?

I suspect the Logitech microphone and new headset aren't working well together.

Regards,
Golden
My System SpecsSystem Spec
18 Sep 2011   #7

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Umm, would unplugging it do the same thing? Because I don't really need it plugged in anymore anyway.
My System SpecsSystem Spec
18 Sep 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Yes it would. But I also recommend uninstalling the Logitech software aswell.

Regards,
Golden
My System SpecsSystem Spec
18 Sep 2011   #9

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright, I unplugged it and deleted the software, what should I do now?
My System SpecsSystem Spec
18 Sep 2011   #10
Microsoft MVP

Win 7 Ultimate x64
 
 

Is the headset mic (or sound card seeing as that is what it is plugged into) set as the default recording device?

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My System SpecsSystem Spec
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 Problem someone help please!




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