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Windows 7: volume control: '1' and '100' produce same output level - VIA onboard


21 Sep 2011   #1

Windows 7 Home Premium 64 bit
 
 
volume control: '1' and '100' produce same output level - VIA onboard

Hi,

It may be somewhat not polite starting my board career with a question, but ultimately searching for a solution on google led me here with a few hits which did not provide any solution for my problem, so I'll try it anyway. (While hoping I don't offend anyone by doing so. )

the situation: until recently I only used devices with their own volume control and never even bothered thinking about it, but now I've got a new headset which doesn't have its own volume control.

the problem: The Windows 7 volume control produces suboptimal results. "0" mutes audio, but "1" gives me the same volume on my headphones (as well as speakers as long as I don't use their volume control) as "100" ... and the level always being the same is a problem because it's too loud. (especially on the headphones)

The headphones are connected via their analog jacks and I tried the front audio connector as well as those on the back of the mainboard, which does not change the result. Also setting the volume using the "VIA HD audio deck" produces the same result. (Of course, if programs allow setting the volume it works, but then a single system-sound almost makes me suffer a heart attack. )

If anyone has a hint I'd greatly appreciate it.

Regards


My System SpecsSystem Spec
.

21 Sep 2011   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

The reason most people join the forum if for help. You are not the first one and we will try to help.

First thing, although you list the Via driver in your system specs, make sure you are really using the Asus supplied Via driver and not a driver from somewhere else. Motherboard vendors can (and many times do) have custom implementation of the sound chips and not using drivers from the motherboard vendor can cause problems.

If the Device Manager shows "HD Audio" that means you are using a generic driver installed by Windows rather than the actual vendor driver.

Check Asus for a driver and either an updated driver or the same driver version, either way download and install that driver to see if it makes any difference.

Finally, with the PC powered off, disconnect (physically unplug) the front panel headphone connector from the motherboard. Power up the PC and boot into Windows, then try the rear GREEN speaker jack with either your speakers or headphone and see if you can control the volume.
My System SpecsSystem Spec
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 volume control: '1' and '100' produce same output level - VIA onboard




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