| Windows 7: Soundcard (possible) related issue, sound loss/ system slowdown. |
30 Sep 2011
|
#1 | | |
Soundcard (possible) related issue, sound loss/ system slowdown. My system has recently developed an annoying problem which is causing me some concern as it could indicate something serious.
Quite often when it boots up, there is instead of the properly functioning sound, a continuous high pitched whine. This goes away when I reboot. Sometimes though, this issue arises during games or other general use.
If this happens when the system is running, not just the whining sound is there, but also any 3D or video graphics slow down a lot.
I have attempted to remedy this by removing and replacing the soundcard and an uninstall/reinstall of the drivers. Unfortunately with no affect as regards removing the problem or it's cause.
Outside of these times everything runs as it should and the sound functions perfectly both through the speakers and headphones connected via the front panel box supplied with this XF-fi series card.
I am thinking about a full re-intallation of the O.S if nothing else works. My main concern though is if this problem could be a symptom of some more serious hardware problem, and the possible costs involved. | My System Specs |
| System Manufacturer/Model Number Me / Alice OS Windows 7 HP 64 Bit CPU AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808) Motherboard Asus Crosshair III Memory X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C) Graphics Card X2 Sapphire 6870 PCIe in X-Fire Sound Card XFi Champion series with front panel box Monitor(s) Displays LG W2361 - 23 inches (1920-1080) Screen Resolution 1920x1080 Keyboard Logitec G19 Mouse Razer Diamondback PSU Thermaltake ToughPower 700w Case Corsair Cooling Corsair CWCH80 Hydro Series H80 Hard Drives 300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB |
30 Sep 2011
|
#2 | | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit Citrus Co, FL |
This sounds like a possible hard drive problem, rather than sound problems. The next time it happens check to see if the sound is coming from the speakers or from inside the PC and if it's inside I would suspect the hard drive. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
30 Sep 2011
|
#3 | | |

Quote: Originally Posted by fireberd This sounds like a possible hard drive problem, rather than sound problems. The next time it happens check to see if the sound is coming from the speakers or from inside the PC and if it's inside I would suspect the hard drive.
It comes from the speakers whenever it happens. If it is a hard drive problem, do you think it's a physical problem which would mean a replacement, or just reformat/ reinstall of the O.S.
Thank you very much for your help. | My System Specs | | System Manufacturer/Model Number Me / Alice OS Windows 7 HP 64 Bit CPU AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808) Motherboard Asus Crosshair III Memory X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C) Graphics Card X2 Sapphire 6870 PCIe in X-Fire Sound Card XFi Champion series with front panel box Monitor(s) Displays LG W2361 - 23 inches (1920-1080) Screen Resolution 1920x1080 Keyboard Logitec G19 Mouse Razer Diamondback PSU Thermaltake ToughPower 700w Case Corsair Cooling Corsair CWCH80 Hydro Series H80 Hard Drives 300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB |
30 Sep 2011
|
#4 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
Hello Katherine,
This sounds like it could also be from your graphics cards. If it gets to hot, it could do this as well. Since it's a HD graphics card, it could also affect your audio if you are using a "HD audio output" as your default "playback" device in Sounds.
While the computer is off and unplugged, you might blow it as clean as you can get it with a can of compressed air for compturs to see if that may help keep it running cooler if it was pretty dusty.
Hope this helps leads you in the right direction. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
30 Sep 2011
|
#5 | | |

Quote: Originally Posted by Brink Hello Katherine,
This sounds like it could also be from your graphics cards. If it gets to hot, it could do this as well. Since it's a HD graphics card, it could also affect your audio if you are using a "HD audio output" as your default "playback" device in Sounds.
While the computer is off and unplugged, you might blow it as clean as you can get it with a can of compressed air for compturs to see if that may help keep it running cooler if it was pretty dusty.
Hope this helps leads you in the right direction.  I will try and improve the throughput of air in my case, although there isn't much I can do apart from reversing the two large fans. I'm not sure if this new case was a good idea.
I think I will do a full re-installation of the O.S if nothing improves.
Thank you for your advice. | My System Specs | | System Manufacturer/Model Number Me / Alice OS Windows 7 HP 64 Bit CPU AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808) Motherboard Asus Crosshair III Memory X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C) Graphics Card X2 Sapphire 6870 PCIe in X-Fire Sound Card XFi Champion series with front panel box Monitor(s) Displays LG W2361 - 23 inches (1920-1080) Screen Resolution 1920x1080 Keyboard Logitec G19 Mouse Razer Diamondback PSU Thermaltake ToughPower 700w Case Corsair Cooling Corsair CWCH80 Hydro Series H80 Hard Drives 300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB |
30 Sep 2011
|
#6 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
You might also try the old paper towel tube trick to eliminate a failing fan or two. When you hear this sound put the tube next to each fan, case, CPU cooler, GFX cards, and audio card to see if you hear the whine from any of those. Often a hi frequency sound will seem to emanate from different sources. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
03 Oct 2011
|
#7 | | |
No luck with anything so far, I will see if there is any difference after I re-install the O.S. Thanks for the advice so far. | My System Specs | | System Manufacturer/Model Number Me / Alice OS Windows 7 HP 64 Bit CPU AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808) Motherboard Asus Crosshair III Memory X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C) Graphics Card X2 Sapphire 6870 PCIe in X-Fire Sound Card XFi Champion series with front panel box Monitor(s) Displays LG W2361 - 23 inches (1920-1080) Screen Resolution 1920x1080 Keyboard Logitec G19 Mouse Razer Diamondback PSU Thermaltake ToughPower 700w Case Corsair Cooling Corsair CWCH80 Hydro Series H80 Hard Drives 300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB |
27 Oct 2011
|
#8 | | |
Have replaced the memory sticks, sound-card and the hard drive. No luck. The issue went away for most of a day then just returned. A high pitched whine through the speakers and a slow down of any web streams running at the time. No idea what else it could be, the only things left I could replace are the cpu graphics cards. no budget for those at the moment.
Last edited by Katherine; 27 Oct 2011 at 03:11 PM..
| My System Specs | | System Manufacturer/Model Number Me / Alice OS Windows 7 HP 64 Bit CPU AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808) Motherboard Asus Crosshair III Memory X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C) Graphics Card X2 Sapphire 6870 PCIe in X-Fire Sound Card XFi Champion series with front panel box Monitor(s) Displays LG W2361 - 23 inches (1920-1080) Screen Resolution 1920x1080 Keyboard Logitec G19 Mouse Razer Diamondback PSU Thermaltake ToughPower 700w Case Corsair Cooling Corsair CWCH80 Hydro Series H80 Hard Drives 300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB |
27 Oct 2011
|
#9 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
Hmmm, does the PC sit near a device which could be outputting some electrical interference? Perhaps an amplifier for your TV, stereo, refrigerator, etc? Something like that could generate "cross talk" creating the whines and maybe effect the PC too. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
27 Oct 2011
|
#10 | | |

Quote: Originally Posted by Britton30 Hmmm, does the PC sit near a device which could be outputting some electrical interference? Perhaps an amplifier for your TV, stereo, refrigerator, etc? Something like that could generate "cross talk" creating the whines and maybe effect the PC too.
There are a couple of things nearby a printer and the subwoofer, but they are about 2Ft from the case. Also this issue is recent and those items were there before. Could be though.
The most annoying thing about it is, it is random so pinning it down is just guesswork on my part. All the temperatures are normal, idle and under load. No new software which might be conflicting with the sound drivers. Sigh...
It only seems to arise when I'm playing games, but the temps on the graphics cards don't seem high (66c) or CPU (54c) during those times.
Will keep trying.
Last edited by Katherine; 27 Oct 2011 at 09:16 PM..
| My System Specs | | System Manufacturer/Model Number Me / Alice OS Windows 7 HP 64 Bit CPU AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808) Motherboard Asus Crosshair III Memory X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C) Graphics Card X2 Sapphire 6870 PCIe in X-Fire Sound Card XFi Champion series with front panel box Monitor(s) Displays LG W2361 - 23 inches (1920-1080) Screen Resolution 1920x1080 Keyboard Logitec G19 Mouse Razer Diamondback PSU Thermaltake ToughPower 700w Case Corsair Cooling Corsair CWCH80 Hydro Series H80 Hard Drives 300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB Soundcard (possible) related issue, sound loss/ system slowdown. problems? All times are GMT -5. The time now is 01:50 AM. | |