Audio devices undetected. Headphones or Speakers give no sound

Icebag

New member
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Hi,
I recently went into my computer to install a Corsair H80 Water pump for the GPU. Anyhow, after i connected all the cables and turned on the computer again i did not have any sound. Even though im not an expert with computers, i'm pretty sure all the cables are connected right (but there is always a possibility i screwed up there).
I do have sound devices, that is not the issue. After the first pc boot i had the Realtek digital output (realtek high definition audio) as the sound device. I went into the control panel and pressed sound. The previous audio device (that i had and was working) was there, but stated as "Not plugged in".
So, my computer does not detect or react as i connect any headsets nor speakers. I also checked the audio in the mixer to see that it "plays sound" which i can confirm.
I have searched the web for people with the same issues and tried a few "solutions" but none of them worked for me.
They were:
1. Uninstall and reinstalling the drivers
2. Making sure i got the latest versions of the drivers
3. Turning on the front jack panel in the Realtek HD Audio Manager, which resulted with the speakers apparing to be connected and works according to the computer but still no sound.
4. Tried different speakers and headphones.

So my question is, do you guys have any idea what to do? I have been sitting on this problem for quite a while now.

After trying several things im starting to believe it might be me who failed at connecting the computer. But if so i have no idea how to fix it, as it does not matter if i connect the audio cable instead of the HD audio cable or if i leave them unconnected.

Anyhow: My os is Windows 7 Ultimate
I got an Intel motherbord DX58SO
and my sound device/card is Realtek high definition audio? :S

Good luck solving this puzzle because it's sure giving me an headache.
Reply if you got any information or need some more information from me?

(I also recently deleted my hard drive and reinstalled windows, if that matters)
 

My Computer My Computer

At a glance

Windows 7 PremiumIntel Core i7 920Corsair DDR3 4GB x2Radeon hd 4870 x2
OS
Windows 7 Premium
CPU
Intel Core i7 920
Motherboard
Intel DX58SO
Memory
Corsair DDR3 4GB x2
Graphics Card(s)
Radeon hd 4870 x2
Sound Card
Realtek High definition Audio
The first thing to do, since you had it apart to install the water cooler, is to double (or triple) check all the internal cabling between the motherboard and the front panel connections. Second is to doublecheck the connections from your speaker system to the PC.

What is the status of the Realtek in the Device Manager? Does it show an error or does it show "working correctly"?

Are your "Speakers" set as the Default audio playback device in the Control Panel/Hardware and Sound and finally the Sound Panel?

Has audio worked since reinstalling? Did you reinstall the Intel motherboard chipset drivers when your reinstalled? The motherboard chipset drivers are critical and many devices either will not work or not work correctly without the chipset drivers.

I know these are a lot of questions but a place to start.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I will try to replug the whole computer once more, but from my perspective the cables seems to be in place at the moment.
But to answear your questions:
The status of the realtek in the device manager is perfect. It says everything is working and there is no error.
Audio have not worked after reinstalling, but nor did it work a couple of the days before ( which was one of the reasons i reinstalled to check if it helped).
I cannot set my speakers as default audio playback device as it says they are not connected.

But unless you have any other ideas i will try to replugg it as soon as i get time and post the results here.
 

My Computer My Computer

At a glance

Windows 7 PremiumIntel Core i7 920Corsair DDR3 4GB x2Radeon hd 4870 x2
OS
Windows 7 Premium
CPU
Intel Core i7 920
Motherboard
Intel DX58SO
Memory
Corsair DDR3 4GB x2
Graphics Card(s)
Radeon hd 4870 x2
Sound Card
Realtek High definition Audio
Installing the Intel motherboard chipset drivers, as I suggested, is another thing to do, whether you have or haven't installed them. The chipset drivers are key to a successful install and devices on the motherboard working or working properly.

I realize you checked the cabling. Murphy's Law always applies and one may have been overlooked or not connected properly. I used to manage a network and hardware help desk, the double or triple checking fixed a lot of problems.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Sorry for being so slow.
But anyhow, now i have reconnected the computer twice. With no result.
Also i went on a raid from store to store looking for a Convertor
but it seems like this dont exist? or i just described it wrong...
Anyhow would this be a temporary solution to my problem and work if it was so that my internal sound card is broken
 

My Computer My Computer

At a glance

Windows 7 PremiumIntel Core i7 920Corsair DDR3 4GB x2Radeon hd 4870 x2
OS
Windows 7 Premium
CPU
Intel Core i7 920
Motherboard
Intel DX58SO
Memory
Corsair DDR3 4GB x2
Graphics Card(s)
Radeon hd 4870 x2
Sound Card
Realtek High definition Audio
Sorry for being so slow.
But anyhow, now i have reconnected the computer twice. With no result.
Also i went on a raid from store to store looking for a Convertor
but it seems like this dont exist? or i just described it wrong...
Anyhow would this be a temporary solution to my problem and work if it was so that my internal sound card is broken

you should try a CD boot to Linux and see if you have sound from that, if you do then the card is definitely not broken, then it is a windows issue.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Q6600 @ 2.6Ghz4Gb DDR2 Corsair Dominator @ 800Mhz 5-5-5-15EVGA 560 GTX SC FTW 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Q6600 @ 2.6Ghz
Motherboard
Evga NF78-CK-132-A 3-Way SLI
Memory
4Gb DDR2 Corsair Dominator @ 800Mhz 5-5-5-15
Graphics Card(s)
EVGA 560 GTX SC FTW 1GB
Sound Card
Realtek HD 7.1 Audio, Plantronics GameCom780 7.1 Headset
Monitor(s) Displays
Dell S2409W
Screen Resolution
1920 x 1080
Hard Drives
SanDisk SDSSDHII-120G-G25 120GB SSD
Samsung 7200RPM 750Gb SATA
Samsung 850 EVO 120GB SSD
Western Digital Green 1TB 7200RPM
PSU
Xigmatek 750W Quad sli quad core 80% eff
Case
Antec 900 Gaming Case
Cooling
Zalman CNPS9700-NT NVIDIA Tritium
Keyboard
Logitech generic keyboard, MS wireless keyboard
Mouse
Razor Lachesis Banshee V2 Blue, 4000DPI, MS wireless mouse
Internet Speed
152Mb Virgin Media Fibre Optic
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad
Tried Linux, sound still not working. So i suppose the sound card is broken, thats the only reasonbly explanation is it not?

Also would a "TerraTec SoundSystem Aureon Dual USB" give me sound even thou my card is broken, considering it is USB and works as a eksternal soundcard?
 

My Computer My Computer

At a glance

Windows 7 PremiumIntel Core i7 920Corsair DDR3 4GB x2Radeon hd 4870 x2
OS
Windows 7 Premium
CPU
Intel Core i7 920
Motherboard
Intel DX58SO
Memory
Corsair DDR3 4GB x2
Graphics Card(s)
Radeon hd 4870 x2
Sound Card
Realtek High definition Audio
Have you checked the BIOS to see if your sound device is disabled or not?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 Bit, Windows Developer ...Intel Pentium Dual CPU E2180@2GHzNVIDIA GeForce 7200 GS
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 Bit, Windows Developer Preview, Linux Mint 9 Gnome 32 Bit
CPU
Intel Pentium Dual CPU E2180@2GHz
Motherboard
Elitegroup 671T-M3
Graphics Card(s)
NVIDIA GeForce 7200 GS
Monitor(s) Displays
AOC TFT1560 15" LCD Monitor
Screen Resolution
1024x768
Keyboard
Logitech USB Keyboard
Yes, i've been into bios multiple times where i have disabled on-board audo and then re-enabled it after seeing it makes no effect. I've tried to disable hd audio, and i also updated my bios to the latest version to see if this would increase my options regarding audio, but no help there.
I'm just assuming my sound is dead, and i have to buy a new card. Does'nt that sound right? and the reason is most likely because i didnt wear one of those bands making me, forgot the word but so that i dont send electric circuits?
 

My Computer My Computer

At a glance

Windows 7 PremiumIntel Core i7 920Corsair DDR3 4GB x2Radeon hd 4870 x2
OS
Windows 7 Premium
CPU
Intel Core i7 920
Motherboard
Intel DX58SO
Memory
Corsair DDR3 4GB x2
Graphics Card(s)
Radeon hd 4870 x2
Sound Card
Realtek High definition Audio
How old is your computer? Is your motherboard considerably old or maybe not that old at all? Have you looked at the aspect of cleaning the motherboard components, maybe the dust is killing the sound or what? Maybe a computer technician could first look into this problem before you buy a new sound card?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 Bit, Windows Developer ...Intel Pentium Dual CPU E2180@2GHzNVIDIA GeForce 7200 GS
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 Bit, Windows Developer Preview, Linux Mint 9 Gnome 32 Bit
CPU
Intel Pentium Dual CPU E2180@2GHz
Motherboard
Elitegroup 671T-M3
Graphics Card(s)
NVIDIA GeForce 7200 GS
Monitor(s) Displays
AOC TFT1560 15" LCD Monitor
Screen Resolution
1024x768
Keyboard
Logitech USB Keyboard
Lets see, My computer is about 2 years old and so is the
Motherboard. So dust is à possibility considering My computer also takes in alot of dust.
Il check up on that, but it is not worth it letting à pc Dude take à look t it because it would Cost à fortune compared to the 300kr sound card
 

My Computer My Computer

At a glance

Windows 7 PremiumIntel Core i7 920Corsair DDR3 4GB x2Radeon hd 4870 x2
OS
Windows 7 Premium
CPU
Intel Core i7 920
Motherboard
Intel DX58SO
Memory
Corsair DDR3 4GB x2
Graphics Card(s)
Radeon hd 4870 x2
Sound Card
Realtek High definition Audio
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