| Windows 7: Purchased a Diamond Extreme 7.1 sound card today, now cant get drivers |
18 Oct 2011
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#1 | | Windows 7 Home Premium 32 bit Charleston, S.C. |
Purchased a Diamond Extreme 7.1 sound card today, now cant get drivers too load. I bought the Diamond extreme sound card. Installed it iaw directions, disable my old sound card via bios/cmos set up, saved it and re-booted. Diamond's install CD didn't work so I called them, they said go to their website and download driver for win 7. No problem, I did it saved it to the Desktop and Win Zip opened the file. I clicked on execute and it asks a few of the generic things about letting something take control etc.. All the standard answers, but once i click download or execute it doesn't do anything? Not sure whats going on? Diamond says it should work, maybe something in my Operating system? I have an HP Desktop Pavilion a 6257c w/ win 7 installed and windows defender as anti virus. Any suggestions mucho appreciato in advance! | My System Specs |
| System Manufacturer/Model Number HP OS Windows 7 Home Premium 32 bit Motherboard P5LP-LE Memory 4GB (PC2-5300 ) Graphics Card Intel GMA -950 Sound Card RealTek- Monitor(s) Displays 20" HP Hard Drives 320 GB Sata (factory)
1 TB (Western Digital) |
18 Oct 2011
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#2 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
If it is a zipped file, you need to extract the contents before you can install the driver.
Is it a zipped file and did you do that first? | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
18 Oct 2011
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#3 | | Windows 7 Home Premium 32 bit Charleston, S.C. |
Yes, i extracted the file and then ran the setup.exe file and thats when it does nothing?? | My System Specs | | System Manufacturer/Model Number HP OS Windows 7 Home Premium 32 bit Motherboard P5LP-LE Memory 4GB (PC2-5300 ) Graphics Card Intel GMA -950 Sound Card RealTek- Monitor(s) Displays 20" HP Hard Drives 320 GB Sata (factory)
1 TB (Western Digital) |
18 Oct 2011
|
#4 | | Windows 7 Home Premium 64 bit Illinois |
| My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard MSI Z77A-G45 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card On-Board Realtek Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080, 1280 x 1024 Keyboard Logitech K270 Mouse Logitech M705 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900ALED Hard Drives Samsung HD103SJ Internet Speed 16 Mbps Other Info Bose Companion 2 Multimedia Speakers |
18 Oct 2011
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#5 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |

Quote: Originally Posted by southall Yes, i extracted the file and then ran the setup.exe file and thats when it does nothing?? Have you tried right-clicking the setup.exe file first then choosing Run As Administrator?
Also, it may pay you to disable Windows Defender first. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
18 Oct 2011
|
#6 | | Windows 7 Home Premium 32 bit Charleston, S.C. |
24 bit 7.1 Diamond Extreme | My System Specs | | System Manufacturer/Model Number HP OS Windows 7 Home Premium 32 bit Motherboard P5LP-LE Memory 4GB (PC2-5300 ) Graphics Card Intel GMA -950 Sound Card RealTek- Monitor(s) Displays 20" HP Hard Drives 320 GB Sata (factory)
1 TB (Western Digital) |
18 Oct 2011
|
#7 | | Windows 7 Home Premium 64 bit Illinois |
| My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard MSI Z77A-G45 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card On-Board Realtek Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080, 1280 x 1024 Keyboard Logitech K270 Mouse Logitech M705 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900ALED Hard Drives Samsung HD103SJ Internet Speed 16 Mbps Other Info Bose Companion 2 Multimedia Speakers |
18 Oct 2011
|
#8 | | Windows 7 Home Premium 32 bit Charleston, S.C. |
Thank you seavixen32- I did as you requested, ran as administrator and it worked. Now all i have to figure out as why my second set of speakers ( I have bose Companion 2 & Companion 3) both plugged in and only one set is working? LOL- a head scratcher but i hope i can get it. Once again, thank you to each and every one who responded. | My System Specs | | System Manufacturer/Model Number HP OS Windows 7 Home Premium 32 bit Motherboard P5LP-LE Memory 4GB (PC2-5300 ) Graphics Card Intel GMA -950 Sound Card RealTek- Monitor(s) Displays 20" HP Hard Drives 320 GB Sata (factory)
1 TB (Western Digital) |
18 Oct 2011
|
#9 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
You're very welcome, southall. Glad to be of help.
You should be able to set your speaker system up under Hardware & Sound in your Control Panel. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
20 Oct 2011
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#10 | | |
I have the exact same sound card and it has performed well for me. After your driver install does your card show up as 24 bit? When I ran the card under XP it showed as 24 bit, but I've been unable to do anything other than 16 bit in Windows 7. Just curious. | My System Specs | | System Manufacturer/Model Number self built OS Windows 7 Ultimate x64 CPU AMD Phenom II 555BE Motherboard Biostar TA890GXB HD Memory 4 GB Corsair Graphics Card ATI Radeon HD 4830 512 MB Sound Card Diamond Xtreme Sound 7.1 Monitor(s) Displays Acer 22" LED Hard Drives Western Digital 1 TB Black Purchased a Diamond Extreme 7.1 sound card today, now cant get drivers problems? All times are GMT -5. The time now is 11:51 PM. | |