Purchased a Diamond Extreme 7.1 sound card today, now cant get drivers


  1. Posts : 9
    Windows 7 Home Premium 32 bit
       #1

    Purchased a Diamond Extreme 7.1 sound card today, now cant get drivers


    too load. I bought the Diamond extreme sound card. Installed it iaw directions, disable my old sound card via bios/cmos set up, saved it and re-booted. Diamond's install CD didn't work so I called them, they said go to their website and download driver for win 7. No problem, I did it saved it to the Desktop and Win Zip opened the file. I clicked on execute and it asks a few of the generic things about letting something take control etc.. All the standard answers, but once i click download or execute it doesn't do anything? Not sure whats going on? Diamond says it should work, maybe something in my Operating system? I have an HP Desktop Pavilion a 6257c w/ win 7 installed and windows defender as anti virus. Any suggestions mucho appreciato in advance!
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    If it is a zipped file, you need to extract the contents before you can install the driver.

    Is it a zipped file and did you do that first?
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 32 bit
    Thread Starter
       #3

    Yes, i extracted the file and then ran the setup.exe file and thats when it does nothing??
      My Computer


  4. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #4

    What's the model number of the card?
    Diamond Multimedia® Sound Card XtremeSound XtremeSound
      My Computer


  5. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #5

    southall said:
    Yes, i extracted the file and then ran the setup.exe file and thats when it does nothing??
    Have you tried right-clicking the setup.exe file first then choosing Run As Administrator?

    Also, it may pay you to disable Windows Defender first.
      My Computer


  6. Posts : 9
    Windows 7 Home Premium 32 bit
    Thread Starter
       #6

    24 bit 7.1 Diamond Extreme
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  7. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #7

    DIAMOND XtremeSound 7.1/16bit Sound Card|XtremeSound

    What does the device manager show?

    Purchased a Diamond Extreme 7.1 sound card today, now cant get drivers-capture.jpg
      My Computer


  8. Posts : 9
    Windows 7 Home Premium 32 bit
    Thread Starter
       #8

    Thank you seavixen32- I did as you requested, ran as administrator and it worked. Now all i have to figure out as why my second set of speakers ( I have bose Companion 2 & Companion 3) both plugged in and only one set is working? LOL- a head scratcher but i hope i can get it. Once again, thank you to each and every one who responded.
      My Computer


  9. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #9

    You're very welcome, southall. Glad to be of help.

    You should be able to set your speaker system up under Hardware & Sound in your Control Panel.
      My Computer


  10. Posts : 25
    Windows 7 Ultimate x64
       #10

    I have the exact same sound card and it has performed well for me. After your driver install does your card show up as 24 bit? When I ran the card under XP it showed as 24 bit, but I've been unable to do anything other than 16 bit in Windows 7. Just curious.
      My Computer


 

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