| Windows 7: XFi Titanium, W764Pro, Hollow/Flat sound |
02 Dec 2011
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#1 | | |
XFi Titanium, W764Pro, Hollow/Flat sound Did a fresh install of Windows 7 64bit Pro. I have done every windows update, installed mobo chipset drivers, and then my graphics drivers. A few Steam games as well. Before the install the X-Fi Titanium card had amazing sound with my Sennhesier HD 595s. I had zero complaints and loved every second of it.
I then proceeded to go for the sound drivers for my X-Fi Titanium PCI-E card. Everything installs fine, the card is recognized properly, but the sound quality is bad. It is hollow and flat sounding, grating on the ears. There is likewise the occasional crackle and pop. The headphones work 100% fine on other computers, likewise I tested with functioning HD 280Pros and the problem is specific to the software.
0. Windows 7 auto detects the hardware and installs some software. poor quality
1. I tried to install the drivers from the install cd. = poor quality like described
2. I then attempted the auto update with latest drivers from the official site = poor quality, no change
3. I then installed the Support Pack 2.5 as is posted in the sticky thread here. = poor quality, no change
4. I then attempted a reinstall from the install cd, this time using only a minimum install. = no change, poor quality
5. I then installed only a minimum driver installation from the official site. = same problem, poor quality
Note: After every install attempt I would completely uninstall all related software, restart, run CCleaner.
The low quality, somewhat hollow, flat sound is persistent through all applications. It's on youtube videos, it's in all my games from StarCraft II to Trackmania 2, to Half-Life 2.
I had a similar issue when I originally purchased the card. After a number of different driver attempts however I found one that had finally worked.
This time I am stuck and looking for any help and feedback, suggestions or otherwise advice. So far the best advice has been to stop using Creative products and go for something like an ASUS Xonar card.
AMD x4 965BE 3.4GHz, 4GB Corsair XMS, 5870 HD 1GB, X-Fi Titanium PCI-E
I'm somewhat frustrated because it was working 100% fine two days ago. | My System Specs |
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02 Dec 2011
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#2 | | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit Citrus Co, FL |
Do you have any sound "enhancements" such as Reverb, Chorus, etc turned on? That would cause it to sound "hollow", etc. I had a SoundBlaster installed and remember a panel with all those items in it. Don't remember how to access it.
I didn't have any PC sound problems with my SoundBlaster Xfi, but I had to remove it as it was interferring with my Sonar recording program and my regular recording interface unit. I'm now using an HT Omega "Striker 7.1" (PCI) sound card and it does not interfere with my recording studio software. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
02 Dec 2011
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#3 | | |
There are no sound enhancments on. From the sound options Tone Tab the Bass Balance and Treble are at default 0.0dB. For the Creative Console Launcher settings there are many settings i've tried toggling them all. They do change what I hear, such as the X-Fi crystalizer making it clearer, the CMSS-3D gives better 3D sound, etc. I have changed EAX effects on and off, and the sound changes somewhat accordingly.
But, and I don't know how to phrase this too well, the changes still don't make it sound good. It's like I'm running a pair of dodgy 20 dollar headphones through onboard sound. While the settings change something, it's still a pair of dodgy 20 dollar headphones through onboard sound. It's like whatever it was that actually gives the soundcard it's quality is gone. This was the same problem I had originally, but somehow it fixed itself after a few driver attempts. It was like one of the drivers magically made it work like it was supposed to. But I've had no such luck with the fresh install.
EDIT: Could it be some form of codec thats missing? Or some other 3rd party software? | My System Specs | | |
02 Dec 2011
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#4 | | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit Citrus Co, FL |
Have you tried reseating the Xfi card? (with the PC powered off, unplug the card then reinstall). I've seen a lot of flakey problems because of a seating problem.
Do you have the integrated audio disabled in the BIOS? I've also seen that interfere and cause a lot of strange problems if it's not disabled in the BIOS. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
02 Dec 2011
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#5 | | Windows 7 Ultimate 64 bit Michigan |
It's been awhile since I had the old Audigy installed and from what I can find on the Internet Creative's software looks abit different, but where is the equalizer? Sounds to me like you're in need of using it.
I have an Asus Xonar card with original Klipsch Promedia 5.1 speakers and if I set the equalizer to flat across the spectrum (30 to 16k), the sound is obviously very flat, not rich and full. I have a User Defined equalizer setting that I've found sounds very good with most kinds of music.
But yea, if I want to show how poorly the system can sound with this Xonar card, I can set the equalizer to flat. As I remember, I did the same with the Audigy software. | My System Specs | | System Manufacturer/Model Number Homebuilt OS Windows 7 Ultimate 64 bit CPU Core i7 920 Motherboard Asus P6T Memory Corsair XMS 12GB Graphics Card Asus EAH5850 Sound Card Asus Xonar D1 Monitor(s) Displays HP 2709m Screen Resolution 1920x1080 Keyboard Microsoft Natural Ergo 4000 Mouse Microsoft Wireless Optical 1000 PSU Thermaltake TR2 RX 850 Case Lian Li PC-B70 Cooling CPU-Noctua NH D14, GPU-Stock, Case-Noctua 2x140, 2x120 Hard Drives Intel X25 120GB SSD; Western Digital Caviar Black 1TB (1), Green 1TB (2), Green 2TB (1) Internet Speed Cable Other Info HP bd 340,
HP bd 240,
Klipsch Promedia 5.1 THX |
02 Dec 2011
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#6 | | |

Quote: Originally Posted by fireberd Have you tried reseating the Xfi card? (with the PC powered off, unplug the card then reinstall). I've seen a lot of flakey problems because of a seating problem.
Do you have the integrated audio disabled in the BIOS? I've also seen that interfere and cause a lot of strange problems if it's not disabled in the BIOS. I went into BIOS and disabled onboard sound, confirmed no sound by testing through the motherboard jack. I reseated the card into a lower slot after doing a full uninstall of sound drivers. Windows 7 recognized it fine and proceeded to download drivers as it automatically does.
No change, same poor quality.
Thank you for the suggestion. | My System Specs | | |
02 Dec 2011
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#7 | | |

Quote: Originally Posted by Wordsworth It's been awhile since I had the old Audigy installed and from what I can find on the Internet Creative's software looks abit different, but where is the equalizer? Sounds to me like you're in need of using it.
I have an Asus Xonar card with original Klipsch Promedia 5.1 speakers and if I set the equalizer to flat across the spectrum (30 to 16k), the sound is obviously very flat, not rich and full. I have a User Defined equalizer setting that I've found sounds very good with most kinds of music.
But yea, if I want to show how poorly the system can sound with this Xonar card, I can set the equalizer to flat. As I remember, I did the same with the Audigy software. The equalizer is on the Creative Console Launcher. I have tested every setting it has available. They have effects, but it's the same problem where the overall quality is just bad. It almost reminds me of having some old headphones that had a surround switch, they sounded horrible until you hit the switch to turn the surround sound on. At this point I'm not sure what to do. | My System Specs | | |
02 Dec 2011
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#8 | | Windows 7 Home Premium 64 bit Oklahoma |
Your probably not going to like my suggestion and just so you know i have a Creative X=Fi Fatality Champion w/Klipshish 5.1 speakers. I just did two clean installs of Win 7 HP and this is what worked for me and others. On a clean install only have your OS hdd plugged in, take the sound card out of the case, install the os then the chipset (motherboard) driver, followed by the video driver, shut down the computer and reinstall the sound card, start back up and go to Creative and only get the latest driver only for your card, dll and run, go in and set it up for your setup, test it, then your ready to install any other drivers you need. Garrantied to work. | My System Specs | | System Manufacturer/Model Number Dell XPS 730 OS Windows 7 Home Premium 64 bit CPU Intel Core 2 quad Extreme Q9770 @ 3.2 GHz Memory 4x2 GB Muskin 1600 MHz ram Graphics Card NVidia GTX 250 Sound Card Soundblaster X-Fi Fatality Champion Monitor(s) Displays 2 Dell 2007WFP Ultrascans Screen Resolution 3360 x 1050 Keyboard MS Natrual Keyboard Pro Mouse Logitech Wireless Trackball PSU 1000 Watt Cooling air Hard Drives WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external Internet Speed DSL Elite |
02 Dec 2011
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#9 | | Windows 7 Ultimate 64 bit Michigan |

Quote: Originally Posted by DrownedOut The equalizer is on the Creative Console Launcher. I have tested every setting it has available. They have effects, but it's the same problem where the overall quality is just bad. It almost reminds me of having some old headphones that had a surround switch, they sounded horrible until you hit the switch to turn the surround sound on. At this point I'm not sure what to do. You could try 1Bowtie's method of a complete clean install with minimal drivers installed before installing the card and Creative software.
You might also try daniel k's drivers; as I recall, I had the best success with those drivers on the old Audigy under Windows 7 before going with the Xonar card.
For myself, I grew tired of the headaches I had with Creative. I went with the Xonar because it really is a small footprint where software is concerned (driver and one small program, Audio Center). The install was quick and simple.
I edited out the download page for daniel k's drivers because I can't find a good download site at the moment, sorry. | My System Specs | | System Manufacturer/Model Number Homebuilt OS Windows 7 Ultimate 64 bit CPU Core i7 920 Motherboard Asus P6T Memory Corsair XMS 12GB Graphics Card Asus EAH5850 Sound Card Asus Xonar D1 Monitor(s) Displays HP 2709m Screen Resolution 1920x1080 Keyboard Microsoft Natural Ergo 4000 Mouse Microsoft Wireless Optical 1000 PSU Thermaltake TR2 RX 850 Case Lian Li PC-B70 Cooling CPU-Noctua NH D14, GPU-Stock, Case-Noctua 2x140, 2x120 Hard Drives Intel X25 120GB SSD; Western Digital Caviar Black 1TB (1), Green 1TB (2), Green 2TB (1) Internet Speed Cable Other Info HP bd 340,
HP bd 240,
Klipsch Promedia 5.1 THX |
02 Dec 2011
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#10 | | Windows 7 Home Premium 64 bit Oklahoma |
I would not recommend daniel k's drivers, they are hacked Creative drivers and i would stay away from them. Creative drivers work just fine if you follow the directions i have given. | My System Specs | | System Manufacturer/Model Number Dell XPS 730 OS Windows 7 Home Premium 64 bit CPU Intel Core 2 quad Extreme Q9770 @ 3.2 GHz Memory 4x2 GB Muskin 1600 MHz ram Graphics Card NVidia GTX 250 Sound Card Soundblaster X-Fi Fatality Champion Monitor(s) Displays 2 Dell 2007WFP Ultrascans Screen Resolution 3360 x 1050 Keyboard MS Natrual Keyboard Pro Mouse Logitech Wireless Trackball PSU 1000 Watt Cooling air Hard Drives WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external Internet Speed DSL Elite XFi Titanium, W764Pro, Hollow/Flat sound problems? All times are GMT -5. The time now is 02:20 AM. | |