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Windows 7: ASUS P5KPL-AM Sound Randomly Stopped Working

12 Dec 2011   #1

Windows 7 x64
ASUS P5KPL-AM No Sound - Drivers Seem To Be Working

Hi there,

So I've had VIA Audio downloaded for some time now and it's never usually caused an issue, however since I've been home for christmas it's been off and on. It stopped working so I tried re-installing the drivers which didn't seem to do anything but then started working again on its own the next day. However when I turned my computer on today, it had stopped working again.

The driver says it is working and when I play audio, the bars on the audio mixer move as if it were playing sound and yet there is none. I've tested both my headphones and speakers and they work on other devices.

A few appropriate computer stats via Belarc:

Operating System
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United Kingdom)
Installed: 24/03/2011 21:18:08

System Model
Packard Bell

Processor a

2.40 gigahertz Intel Core2 Quad
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Main Circuit Board b
Board: ASUSTeK Computer INC. P5KPL-AM EPU x.0x
Serial Number: MT700AK0270XXXX
Bus Clock: 266 megahertz
BIOS: American Megatrends Inc. 0501 08/20/2010

ATA Channel 0 [Controller] (2x)
ATA Channel 1 [Controller] (2x)
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0

NVIDIA GeForce 8800 GT [Display adapter]
Generic Non-PnP Monitor

Bus Adapters
AA9ASRO6 IDE Controller
ASIH4FOG IDE Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC

VIA High Definition Audio
Virtual Audio Cable

Thank-you for your time.

My System SpecsSystem Spec


 ASUS P5KPL-AM Sound Randomly Stopped Working

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