Quote: Originally Posted by Rabid Moth
... what kind of sound driver is it using? Realtek or something else?
I think Rabid Moth might be on the right path....
It appears from the dialog that there may be an absent or corrupt (proprietary) chipset driver for the onboard soundcard. Windows will undoubtedly install drivers that will get the sound working, but to control advanced configurations, sometimes a visit to the hardware vendor's website or the machine's support website will straighten out the problem. @
What exact make and model (if not home-grown) is the machine with headphone issues?