| Windows 7: New Motherboard, No Sound |
22 Jan 2012
|
#1 | | Windows 7 Home Premium x64 |
New Motherboard, No Sound Hello guys,
I'm a musician and I just wrote 5 of my best songs and as soon as I finished the last one, I got a blue screen of death and my computer wouldn't even boot. That was with my last motherboard, which was a Gigabyte GA-870A-UD3. I had a lot of problems with that board, it would constantly blue screen about twice a day and I'd have to take out the memory from one slot and put it in another. The motherboard had problems with the memory socket, so when it wouldn't boot, I bought a whole nother motherboard.
I installed my new motherboard, which is an ASUS M5A88-M. I had it profesionally installed, and it now boots up fine and I have access to all my old files. When it booted up though, the only thing that didn't work was the sound. I put in the disc that came with the motherboard and installed the drivers. That didn't work, so I checked the BIOS settings to make sure sound was enabled. It was. I then updated the graphics card, which is an ATI Radeon HD 5800. That didn't work, so I went into my Device Manager and saw what the onboard sound was. The two options were AMD High Definition Audio Device and Realtek. I went to the Realtek site and downloaded the drivers and installed them and still no sound. I then uninstalled every sound driver I saw and it then automatically found them and reinstalled them. I tried inserting my Windows 7 CD and repairing, but it would not let me. There are no exclamation points in the sound driver, it says everything is working.
So I've uninstalled the drivers, reinstalled them... checked for updates to the BIOS and motherboard... I've tried plugging in speakers and headphones into the back green port and the front panel as well with no results. I know they work fine. I've been reading forums and troubleshooting for a week and I'm about to take a sledgehammer to this thing.  I need my songs that I just made!!! Can anyone help? Thanks | My System Specs |
| System Manufacturer/Model Number CyberPower PC OS Windows 7 Home Premium x64 CPU AMD Phenom II x6 1055T Motherboard ASUS M5A88-M Memory PQI Graphics Card ATI Radeon HD 5800 Sound Card None Monitor(s) Displays Samsung Widescreen Cooling liquid cooling system Hard Drives wd1002faex |
22 Jan 2012
|
#2 | | Windows 7 Home premium 64bit |
do you have in device manger in the audio section one of them called high defition audio device? Update that one if it's there by right clicking it and then selecting update driver software. I had a similar problem with my asus mobo but i had to update that one to get it working on mine. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number me OS Windows 7 Home premium 64bit CPU AMD Phenom II X4 925 (Deneb) OC 3.4GHz Motherboard M5A78L-MLX Plus Memory 8192MB RAM DDR3 1600 Graphics Card XFX HD 6870 1GB (Connected via HDMI) Monitor(s) Displays Polaroid TLAC-02255 22" Digital HD LED TV and 17"LED Monitor Screen Resolution 1920x1080 60Hz / 1280x1024 60Hz Keyboard Microsoft USB Comfort Curve Keyboard 2000 (IntelliType Pro) Mouse Logitech Optical Gaming Mouse G400 PSU CORSAIR CX600 600w Case AZZA Orion 202 EVO with 3fans and a corsair af fan Cooling cooler master hyper TX3 cpu cooler Hard Drives 500gb hdd 7200rpm Western Digital Internet Speed 5.22Mbps download 0.65Mbps upload Antivirus Comodo Internet Security Browser IE 10 |
22 Jan 2012
|
#3 | | Windows 7 Home Premium x64 |
Hi M1GU31, thanks for responding. Yeah, that's actually one of the first things I tried. It said the best driver for my device was already installed. I tried that option with both options listed there after searching automatically. | My System Specs | | System Manufacturer/Model Number CyberPower PC OS Windows 7 Home Premium x64 CPU AMD Phenom II x6 1055T Motherboard ASUS M5A88-M Memory PQI Graphics Card ATI Radeon HD 5800 Sound Card None Monitor(s) Displays Samsung Widescreen Cooling liquid cooling system Hard Drives wd1002faex |
22 Jan 2012
|
#4 | | |
Hi,
Have you Tried Going to "Sounds" (Type it in the start bar System sounds) Then Right Clicking on the Realtek and set a default device.
Regs | My System Specs | | System Manufacturer/Model Number Home Build. OS Windows 7 Home Pre CPU Q8200 Intell 2.333 Motherboard Asus P5Q3 Delux Memory DDR3 1333 4gig Graphics Card Ati HD4870 Sound Card Onboard Soundmax. 7.1 Monitor(s) Displays 1, 20" Samsung Screen Resolution 1600/900 Keyboard Standard, Gaming Wolfking Mouse Cm-storm-inferno-wired-gaming-mouse PSU Good enough Case Le Shark Cooling FAN FAN FAN FAN, Thermaltake Minitype 90 with speed fan 4. Internet Speed Sky Crappy upto 20meg I get a whapping 5.8mbs. |
22 Jan 2012
|
#5 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE Indian Territory |
Since you had the board professionally installed, I would take it back to the person who did so, because ironing out problems such as this are part and parcel of installing a motherboard. It shouldn't cost you anything, except time and aggravation. | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
22 Jan 2012
|
#6 | | Windows 7 Home Premium x64 |
Hi, mrdemon, yes I typed in "System sounds" and now have made sure that the Realtek is the enabled device as you can see in the screen shot. Also in the screen shot you can see I have an MP3 playing, and the volume levels indicate that sound is playing. And yeah, seekermeister, if any of these tips do not solve my sound problem, I will definitely take it back to where I had the mobo installed... it's just that it's far away and very time consuming. I'd also be very curious to see if he can even fix it because I've tried absolutely everything.
<a href=" TinyPic - Free Image Hosting, Photo Sharing & Video Hosting" target="_blank"><img src=" http://i43.tinypic.com/swu8hh.jpg" border="0" alt="Image and video hosting by TinyPic"></a> | My System Specs | | System Manufacturer/Model Number CyberPower PC OS Windows 7 Home Premium x64 CPU AMD Phenom II x6 1055T Motherboard ASUS M5A88-M Memory PQI Graphics Card ATI Radeon HD 5800 Sound Card None Monitor(s) Displays Samsung Widescreen Cooling liquid cooling system Hard Drives wd1002faex |
22 Jan 2012
|
#7 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE Indian Territory |
That is one reason why I never use professionals anymore, because when doing a repair such as this, they should take it on themselves to check that a problem like this doesn't exist, before they return the item to the customer and accept payment...however in my experience, they never do. | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
22 Jan 2012
|
#8 | | Windows 7 Ultimate 64 Southern California |
I'm taking a flyer asking if you've been completely through the bios settings. Could there be a setting to turn on "on board sound device as default". Please have a look and see if you need to enable a feature. | My System Specs | | System Manufacturer/Model Number A blend of brains, brawn and dumb luck, ask me about rig #2 ! OS Windows 7 Ultimate 64 CPU i7 3770k OC'd 4.6 @ 1.17v, still love my FX 8120 Motherboard MSI P67A-GD80 b3 Memory 16 gb Crucial Ballistix Tracer DDR3 9-9-9-27 @ 2000 Graphics Card XFX Radeon 7870 Sound Card On board HD audio with lossless 24 bit/192 sample rate Monitor(s) Displays (2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port Screen Resolution 1680 X 1050 p Keyboard (2) Logitech Illuminated Keyboards (1) usb (1) wireless K800 Mouse Logitech G9x & T-BC21 - nano nx for the laptop PSU Ultra X4 modular 1050 watt 80% silver rating & APC 1200 RS Case CoolerMaster Storm Styker Cooling 6 case fans 140mm & 120mm, Thermaltake h2o extreme Hard Drives Samsung 256 gb 830 SSD sata III
(2) 1 tb Hitachi deskmates/sata II
(1) 1 tb WD green/sata II
(2) 2 tb WD My Book/esata
(1) 500 gb Sea. Freeagent/esata
(2) 250 gb Sea. Freeagent go's/usb
(1) WD 2 tb Green 64 sata III
(1) 120 gb OCZ Vertex SS Internet Speed Upgraded from bottom of the barrel to bareable Other Info 4 Noctua case fans + 3 Noctua in p/p on H100 cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd optical 22X
Integrated fan controller and led on/off
HP Officejet Pro L7680 all-n-one
HP 4 laserjet (the beast)
Hot swappable 3.5" hard drive bay
Belkin Play N600 HD router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
HP Probook i3 laptop |
22 Jan 2012
|
#9 | | |
truthinnumberz
Looking at your Pic tells me that the sound card is indeed working, On another note have you tried the following.
1, Unplug the Speaker from the BACK and Plug into the Front Panel if you have one.
2, Try the Pink or Black Socket.
3, In the BIOS is there anywhere that is saying HD Only. Maybe Turning this off may help as most speakers dont support this.
4, Is your front panel faulty. This may be causing the Rear speakers not to be activated.
Try these steps please. | My System Specs | | System Manufacturer/Model Number Home Build. OS Windows 7 Home Pre CPU Q8200 Intell 2.333 Motherboard Asus P5Q3 Delux Memory DDR3 1333 4gig Graphics Card Ati HD4870 Sound Card Onboard Soundmax. 7.1 Monitor(s) Displays 1, 20" Samsung Screen Resolution 1600/900 Keyboard Standard, Gaming Wolfking Mouse Cm-storm-inferno-wired-gaming-mouse PSU Good enough Case Le Shark Cooling FAN FAN FAN FAN, Thermaltake Minitype 90 with speed fan 4. Internet Speed Sky Crappy upto 20meg I get a whapping 5.8mbs. |
22 Jan 2012
|
#10 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE Indian Territory |
What is your speaker setup...analog, digital, HDMI? | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) New Motherboard, No Sound problems? All times are GMT -5. The time now is 04:35 AM. | |