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Windows 7: Low sound volume

16 Aug 2009   #1
saulob

Seven
 
 
Low sound volume

I have one Sound Blaster Audigy 2 Value

Ok, I read that it's a driver problem.
But, I already tried both drivers available to my card, the one official from Sound Blaster (SBAX_PCDRV_LB_2_18_0011.exe) and the one from Daniel_K (Audigy_SupportPack_2_0.exe) and same low volume problem.

Still the sound is very low. Yes, everything is on maximum and the 'Communications' tab is on 'Do nothing'

Please, someone, help me

I'm using Windows 7 RTM.


My System SpecsSystem Spec
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21 Aug 2009   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Give this one a try,

SB Audigy Series Support Pack 2.5 (08/09/2009) - Creative Labs

He just posted it today,

Quote:
Fixes and improvements:

- Workarounds a bug that unexpectedly resets the speaker configuration.
- Prevents an issue during installation on Windows 7/Vista that may result in low volume when certain enhancements are enabled.
- Really improves CMSS Headphone experience.
- Dolby Digital Live works on Windows 7.
- Updates all InstallShield setup scripts to support Windows 7.
- Fixes installation INI to properly install applications depending on the detected OS.
- Removes COM workaround for Equalizer, fixed by Creative.
- Adds workaround to a memory corruption issue preventing Equalizer from starting on Windows 7/Vista.
- Updates shared modules, responsiveness on certain applications is improved.
- Enables CMSS2 and Stereo Surround.
- Fixes 32-bit ASIO not working on Windows 7 x64.
- Fixes Encoder not available on Windows 7 x64 (related to fix above).
- Modifies default format on Windows 7 / Vista to 24-bit, 48kHz.
- Properly adds support for 64-bit OpenAL and 64-bit ASIO.
- Sets default speaker setting to 5.1 to properly reset configs to their defaults during install (fixes Bass and Treble leves not set to
The bolded bit sure sounds like what you are describing.
My System SpecsSystem Spec
21 Aug 2009   #3
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by saulob View Post
I have one Sound Blaster Audigy 2 Value

Ok, I read that it's a driver problem.
But, I already tried both drivers available to my card, the one official from Sound Blaster (SBAX_PCDRV_LB_2_18_0011.exe) and the one from Daniel_K (Audigy_SupportPack_2_0.exe) and same low volume problem.

Still the sound is very low. Yes, everything is on maximum and the 'Communications' tab is on 'Do nothing'

Please, someone, help me

I'm using Windows 7 RTM.
Have you configured the speakers in windows? I was having problems with movie sound until I set to DVD quality.


Attached Thumbnails
-48000-dvd-quality.png  
My System SpecsSystem Spec
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24 Aug 2009   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I was having the same problem on my Vista machine, chev65.

Your picture .... "set to DVD quality" ... helped me on that machine! LOL Thanks
My System SpecsSystem Spec
24 Aug 2009   #5
saulob

Seven
 
 

chev65.

Thank you very much. your tip fixed that low volume...

I got the new daniel_k driver and the same error, but, you fixed

I'm going to post right now on the Daniel_K thread in the Creative forum about this fix, ok?

Thanks.
My System SpecsSystem Spec
25 Aug 2009   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Jacee View Post
I was having the same problem on my Vista machine, chev65.

Your picture .... "set to DVD quality" ... helped me on that machine! LOL Thanks
Yes that one threw me off for a minute also, I put a movie in and no sound at all so I figured that was the one to play with, i'm not sure why it's not on DVD quality by default. Thanks for the rep.
My System SpecsSystem Spec
25 Aug 2009   #7
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by saulob View Post
chev65.

Thank you very much. your tip fixed that low volume...

I got the new daniel_k driver and the same error, but, you fixed

I'm going to post right now on the Daniel_K thread in the Creative forum about this fix, ok?

Thanks.
Sure you can do that, I'm sure a bunch of other people are having that problem because the sound isn't set to DVD quality by default for some reason.
My System SpecsSystem Spec
13 Nov 2009   #8
AussieGuy92

 
 

thanks fixed my sound problem
My System SpecsSystem Spec
25 Jan 2010   #9
marinildac

Windows 7 Home Premium 32 bits
 
 
sound still low

Thanks everybody, but the sound is still low. This is a major problem, dont you think? Can we expect a real solution from Microsoft? Thanks again,
marinildac
My System SpecsSystem Spec
25 Jan 2010   #10
fireberd

Windows 7/10 64 bit
 
 

It's not a "microsoft" problem - it's a SoundBlaster issue. Microsoft doesn't (or doesn't have to) make the OS work with SoundBlaster's, SoundBlaster must make their hardware/drivers work with whatever it's installed on.
My System SpecsSystem Spec
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 Low sound volume




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