Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: No laptop speaker sound Gateway 7320

16 Aug 2009   #1
bschrox

Windows 7 32-bit
 
 
No laptop speaker sound Gateway 7320

I have a Gateway 7320 and I have recently installed Windows 7 evaluation copy on my laptop. The mixer is displaying output from the sound card but there is no audio playing from the laptop speakers. I have gone to the Realtek page and downloaded the current drivers. I know the speakers work because I have a Linux OS installed on this computer and the audio works fine.

Also I tried to install a USB external audio card and no sound was hear from that installed device ether.

Any ideas?


My System SpecsSystem Spec
.
16 Aug 2009   #2
iseeuu

 
 

Quote   Quote: Originally Posted by bschrox View Post
I have a Gateway 7320 and I have recently installed Windows 7 evaluation copy on my laptop. The mixer is displaying output from the sound card but there is no audio playing from the laptop speakers. I have gone to the Realtek page and downloaded the current drivers. I know the speakers work because I have a Linux OS installed on this computer and the audio works fine.

Also I tried to install a USB external audio card and no sound was hear from that installed device ether.

Any ideas?
bschrox; Welcome to Windows Seven Forums! We are glad you stopped in.

Please let me ask some basic questions first. What do you find when you click on the "speaker" icon, lower right task bar?



Open the "Volume Mixer" and "Sounds" and first see that sound has not been muted.



In sound properties, make sure the sound driver has been enabled and check the properties.



Under the "Levels" tab, you can also check sound levels and muted sounds.



Finally, skipping "Enhacements" over to "Advanced", you can test several sound bit levels.



Post back and let us know what you find?

Robert
My System SpecsSystem Spec
16 Aug 2009   #3
bschrox

Windows 7 32-bit
 
 

Thank you for responding to my post. I went through and checked all of those options and still no sound. I did notice that your driver name is different from mine under the controller information in speaker properties. It says "Intel(r) 82801DB/DBM AC '97 Audio Controller.
My System SpecsSystem Spec
.

16 Aug 2009   #4
iseeuu

 
 

Quote   Quote: Originally Posted by bschrox View Post
Thank you for responding to my post. I went through and checked all of those options and still no sound. I did notice that your driver name is different from mine under the controller information in speaker properties. It says "Intel(r) 82801DB/DBM AC '97 Audio Controller.
Your welcome! Hope I can help.

You don't say in your post or specs (thanks for filling that in, by the way ) whether you are using 32bit or 64bit Windows 7. I will guess by the age of the Gateway you are using 32bit. According to Gateway, your sound is Conexant. I found a link on Gateway's site for an older Vista 32bit driver that might work for you. You are welcome to try it or look around for something newer.

http://support.gateway.com/support/drivers

Let us know if this helps!

Robert
My System SpecsSystem Spec
16 Aug 2009   #5
bschrox

Windows 7 32-bit
 
 

Yes, I am running a 32-bit version of Windows 7. I tried to install the driver from Gateway but during the installation is finished screen it shows a message "installation failed"
I tried the installation twice but still the same message.
My System SpecsSystem Spec
16 Aug 2009   #6
iseeuu

 
 

Quote   Quote: Originally Posted by bschrox View Post
Yes, I am running a 32-bit version of Windows 7. I tried to install the driver from Gateway but during the installation is finished screen it shows a message "installation failed"
I tried the installation twice but still the same message.
Have you tried updating the sound driver with "Device Manager" and selecting a Conexant sound driver?

Were there any other Conexant drivers on Gateway's site?

I found several Conexant drivers for Vista and 7 by Googling: 'conexant audio "windows 7"'. There are 7 compatible drivers out there, you just have to find the one that will work with your Gateway. Let us know if you find something that works. I'll keep looking tonight and post what I find tomorrow.

http://support.gateway.com/support/d...3&uid=24156832

http://support.gateway.com/s/Mobile/...50.pdf#page=85

Robert
My System SpecsSystem Spec
16 Aug 2009   #7
bschrox

Windows 7 32-bit
 
 

Thanks again for all your help! I will search and see what I can also find out.

I will keep you posted.
My System SpecsSystem Spec
18 Aug 2009   #8
iseeuu

 
 

Quote   Quote: Originally Posted by bschrox View Post
Thanks again for all your help! I will search and see what I can also find out.

I will keep you posted.
It seems that certain sound chipsets function perfectly in a Vista or 7 environment whereas a few others are simply not being supported by manufacturers. Some can use the AC97 drivers as a kind of generic driver and get by.

As Gateway is not forthcoming as to the exact chipset it used in your M-7320 GZ (it says it can and will use whatever chipset is available at the moment) maybe we can find out: Go to the Control Panel and open the Realtek "Sound Effect Manager", that is if you still have the Realtek driver installed. Click the "General" tab and post back the "Audio Controller". That may help in finding an exact match for a compatible driver.



Others have had success loading older drivers in "Compatibility Mode". Here is a tutorial on Compatibility Mode.

The only other solution I came across is a PCMCIA notebook sound card?

At the bottom of this page are similar threads that bear reading.

Robert
My System SpecsSystem Spec
21 Aug 2009   #9
moptop

windows 7
 
 

Quote   Quote: Originally Posted by iseeuu View Post
It seems that certain sound chipsets function perfectly in a Vista or 7 environment whereas a few others are simply not being supported by manufacturers. Some can use the AC97 drivers as a kind of generic driver and get by.
I have a 7322GZ and I think you touched upon the fundamental problem in this paragraph. A month or so ago, I spent several days doing all the steps you outlined without any success. (The laptop previously had XP and I went back to XP this week) I'm not forking over the money for the release of 7 if I can't get my sound to work. As opposed to Vista, using 7 has been an enjoyable experience the last couple of months but if the general attitude for older systems and driver support is "you are on your own" then I think there will be many frustrated users. I can understand printers, external devices and scanners and such but soundcard support is pretty fundamental and shouldn't be orphaned.
My System SpecsSystem Spec
21 Aug 2009   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by moptop View Post
I have a 7322GZ and I think you touched upon the fundamental problem in this paragraph. A month or so ago, I spent several days doing all the steps you outlined without any success. I'm not forking over the money for the release of 7 if I can't get my sound to work. As opposed to Vista, using 7 has been an enjoyable experience the last couple of months but if the general attitude for older systems and driver support is "you are on your own" then I think there will be many frustrated users. I can understand printers, external devices and scanners and such but soundcard support is pretty fundamental and shouldn't be orphaned.
Moptop

I agree. I have one of those orphaned chipsets. with a forced driver I was able to get stereo, but no enhancements, boost, or anything else. We dont have much of a choice though.

Ken
My System SpecsSystem Spec
Reply

 No laptop speaker sound Gateway 7320




Thread Tools




Similar help and support threads
Thread Forum
No sound from right hand speaker
Hi all, my name is Scotty and I've just newly joined with a question to ask about the sound problem on my Laptop. It's a Toshiba P200-1EE and up until I upgraded my OS to Windows 7 Ultimate x64 there is no sound coming from the right hand speaker:cry:. If I put headphones in I get stereo from...
Sound & Audio
No sound on laptop speaker
Two days ago it was working.Yesterday I turned it on no sound.I found my headphones today and they work.There is a red speaker icon above the key pad that I think means the speaker is muted.When I tap on that icon a volume scale appears on the screen.Tap it ,sound off ,tap it again sound on(I have...
Sound & Audio
HP laptop no sound from speaker but there is sound through headphone
My wife HP Pavilion DV6175ea laptop running windows 7 ultimate 32 bits was fine with the sound until a month ago. Note that upgraded from vista since the windows 7 launch. From that date till now it as no sound from the speakers but it is ok from the headphones. Tried different audio drivers but...
Sound & Audio
No sound from speakers but showing sound graph on speaker control
I have an MSI 785GTM-E45 Mother Board. I have no sound coming from the speakers. Tried new speakers and still no sound. If I click on the speaker Icon on the bottom right it shows the speaker graph going up and down as sound is being produced. I tried the head phones and nothing coming from them...
Sound & Audio
Gateway laptop has no sound from Speaker but it has from headphone
Hello, When i installed Windows 7 everything was fine but only my sound from speaker aren't working. I have Gateway CX2724 laptop. When i had Vista and XP it worked fine but now it doesnt. Please let me know how to fix it. I will appreciate a lot.
Sound & Audio
HP laptop no sound from speaker but there is sound through headphone
I have hp dv1738od and have upgraded to Windows 7, previously Windows XP. Everything seem to be working ok except, for the sound. Window 7 automatically installed the driver, and said the sound card was working properly. But there was no sound through speaker. I removed the driver and reinstall...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App