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Windows 7: New Diamond Xtreme Sound 7.1/24bit (XS71DDL) - no sound.

16 Feb 2012   #1
JaimeZX

W7 Home Plus x64
 
 
New Diamond Xtreme Sound 7.1/24bit (XS71DDL) - no sound.

I've tried installing and reinstalling and downloading and redownloading the drivers... the BEST I've done is to have loud pops and clicks come from the speakers.
* Shut down the computer
* Installed card
* Plugged speakers into card
* Started computer
* Disabled onboard sound in the BIOS
* Booted into W7x64
* Downloaded drivers from DiamondMedia website
* Installed / rebooted
* Nothing
** By nothing I mean (no sound and) that when I open the sound controls in Control Panel, the green level meter that should be dancing when sound is playing does nothing. Neither "Speakers" nor the Digital/Optical out.
* Looked elsewhere for drivers
* Downloaded / installed / rebooted
* Nothing
* Repeat the last three steps several times
* Read a different thread on this forum recommending to run the installer as Administrator.
* Still nothing
* Sigh loudly and start writing this post.




Dunno where to go from here. According to the C-Media website, this card should be the CMI8768+ chipset. Yet I get nothing but pops and clicks.


Edit: Forgot to mention that in the control panel the level meter bounces when I make noise still. (Webcam microphone.) FWIW


My System SpecsSystem Spec
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16 Feb 2012   #2
JaimeZX

W7 Home Plus x64
 
 

Bizarre update. I wanted sound so I re-enabled the onboard sound and moved my speakers back there. In Control Panel, when I play a test sound now, the level meter in (onboard) speaker jumps, but so does the one for C-Media! (But if I plug the speakers back in there... still nothing.)
My System SpecsSystem Spec
16 Feb 2012   #3
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Well, after having a look at the specs for that sound card, it seems to only support XP and 2000 for the OS. That might be your problem right there.


-7.1.png


DIAMOND Xtreme Sound 7.1/16 bit Sound Card with Dolby Digital Live|XtremeSound


My System SpecsSystem Spec
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17 Feb 2012   #4
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

I cant find anything on the website about a 24 bit sound card.
My System SpecsSystem Spec
17 Feb 2012   #5
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Are you using the version 4.0 driver, 2010-05-26 from Support and Downloads?
DIAMOND Xtreme Sound 7.1/16 bit Sound Card with Dolby Digital Live|XtremeSound
My System SpecsSystem Spec
17 Feb 2012   #6
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Regarding the unknown device, re-installing your chipset drivers may fix it.
ASUSTeK Computer Inc. - Motherboards- ASUS M2A-VM
My System SpecsSystem Spec
18 Feb 2012   #7
JaimeZX

W7 Home Plus x64
 
 

Thanks fellas. Yes, I have the latest driver from the website. It calls it the "CMI8768+ driver for Windows 7" so should be okay there...

Any other thoughts?

Thanks again.


Edit: Having to put < br > after each line sure is annoying.
My System SpecsSystem Spec
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 New Diamond Xtreme Sound 7.1/24bit (XS71DDL) - no sound.




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