Volume control on keyboard stopped working.


  1. Posts : 138
    MS Windows 7 Home Premium 64-bit SP1
       #1

    Volume control on keyboard stopped working.


    Hi Guys.

    On my HP keyboard are 3 silver buttons which control the volume. up, down and mute.
    When you press on one of them, a scroll bar thing appears, and you can see what you are doing.

    Now, all of a sudden, the bar does not appear.
    The volume control still works when pressing them, but where has the scroll thing gone ?
      My Computer


  2. Posts : 10
    Windows 7 ultimate x32
       #2

    Happened to me before. Did you uninstall "HP SmartMenu"? Check whether it's in your installed programs' list. If it's not go to HP Support & Drivers | United States

    Look up your laptop model number by typing into CMD:

    wmic /namespace:\\root\wmi path MS_SystemInformation

    Download SmartMenu, reboot, and it should be fixed.
      My Computer


  3. Posts : 138
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #3

    nonyabus said:
    Happened to me before. Did you uninstall "HP SmartMenu"? Check whether it's in your installed programs' list. If it's not go to HP Support & Drivers | United States

    Look up your laptop model number by typing into CMD:

    wmic /namespace:\\root\wmi path MS_SystemInformation

    Download SmartMenu, reboot, and it should be fixed.
    no , it's not a laptop. it is a desktop.
    i went to the link and nothing happened when i opened it.
    i checked installed programs list and it came up nothing.
    i am a bit cross. i might have to look at this tomorrow.
      My Computer


  4. Posts : 138
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #4

    nonyabus said:
    Happened to me before. Did you uninstall "HP SmartMenu"? Check whether it's in your installed programs' list. If it's not go to HP Support & Drivers | United States

    Look up your laptop model number by typing into CMD:

    wmic /namespace:\\root\wmi path MS_SystemInformation

    Download SmartMenu, reboot, and it should be fixed.
    Dear nonyabus,

    You were right. I did uninstall it, along with all the HP Support assistant.
    I have since reinstalled it all.
    And have found that I have to have running on Startup ,
    HKLM:Run SmartMenu C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe/background

    My Mood was uncool and it cost me two days of experimentation, to find out (that)
    You were right all along !
      My Computer


  5. bru
    Posts : 417
    Win 7 Home Premium x64
       #5

    I had the same issue. Good thing I didn't do some of the troubleshooting.

    On screen volume control bar has disappeared
      My Computer


  6. Posts : 138
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #6

    bru said:
    I had the same issue. Good thing I didn't do some of the troubleshooting.

    On screen volume control bar has disappeared

    Hi bru,

    Yeah, funny reply.
    Riddle me this but.
    Did you get your keyboard volume control working again, using the same method ?

    (also, I have found out, that HP add an extra thing on keyboard, that forces you to use their update, otherwise parts of your keyboard will stop working. Not too cool, I reckon.)

    ...and it was more like troublemaking than trouble shooting..
    :)
      My Computer


  7. bru
    Posts : 417
    Win 7 Home Premium x64
       #7

    inouno said:
    Riddle me this but.
    Did you get your keyboard volume control working again, using the same method ?

    (also, I have found out, that HP add an extra thing on keyboard, that forces you to use their update, otherwise parts of your keyboard will stop working. Not too cool, I reckon.)

    ...and it was more like troublemaking than trouble shooting..
    :)
    Trying to streamline my Startup programs I disabled HP MediaSmart. That's what took away the on screen volume display (and who knows what else). Once I reenabled it, it was back.
    Attached Thumbnails Attached Thumbnails Volume control on keyboard stopped working.-hps.jpg  
      My Computer


  8. Posts : 138
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #8

    bru said:
    inouno said:
    Riddle me this but.
    Did you get your keyboard volume control working again, using the same method ?

    (also, I have found out, that HP add an extra thing on keyboard, that forces you to use their update, otherwise parts of your keyboard will stop working. Not too cool, I reckon.)

    ...and it was more like troublemaking than trouble shooting..
    :)
    Trying to streamline my Startup programs I disabled HP MediaSmart. That's what took away the on screen volume display (and who knows what else). Once I reenabled it, it was back.
    Cool.

    ..and thanks for that little picture showing System Configuration thing, as I could never find out where my Startup programs were located, and I always had to use the Ccleaner option.
    :)
      My Computer


 

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