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Windows 7: Volume control on keyboard stopped working.

15 Mar 2012   #1
inouno

MS Windows 7 Home Premium 64-bit SP1
 
 
Volume control on keyboard stopped working.

Hi Guys.

On my HP keyboard are 3 silver buttons which control the volume. up, down and mute.
When you press on one of them, a scroll bar thing appears, and you can see what you are doing.

Now, all of a sudden, the bar does not appear.
The volume control still works when pressing them, but where has the scroll thing gone ?


My System SpecsSystem Spec
.
16 Mar 2012   #2
nonyabus

Windows 7 ultimate x32
 
 

Happened to me before. Did you uninstall "HP SmartMenu"? Check whether it's in your installed programs' list. If it's not go to HP Support & Drivers | United States

Look up your laptop model number by typing into CMD:

wmic /namespace:\\root\wmi path MS_SystemInformation

Download SmartMenu, reboot, and it should be fixed.
My System SpecsSystem Spec
16 Mar 2012   #3
inouno

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by nonyabus View Post
Happened to me before. Did you uninstall "HP SmartMenu"? Check whether it's in your installed programs' list. If it's not go to HP Support & Drivers | United States

Look up your laptop model number by typing into CMD:

wmic /namespace:\\root\wmi path MS_SystemInformation

Download SmartMenu, reboot, and it should be fixed.
no , it's not a laptop. it is a desktop.
i went to the link and nothing happened when i opened it.
i checked installed programs list and it came up nothing.
i am a bit cross. i might have to look at this tomorrow.
My System SpecsSystem Spec
.

18 Mar 2012   #4
inouno

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by nonyabus View Post
Happened to me before. Did you uninstall "HP SmartMenu"? Check whether it's in your installed programs' list. If it's not go to HP Support & Drivers | United States

Look up your laptop model number by typing into CMD:

wmic /namespace:\\root\wmi path MS_SystemInformation

Download SmartMenu, reboot, and it should be fixed.
Dear nonyabus,

You were right. I did uninstall it, along with all the HP Support assistant.
I have since reinstalled it all.
And have found that I have to have running on Startup ,
HKLM:Run SmartMenu C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe/background

My Mood was uncool and it cost me two days of experimentation, to find out (that)
You were right all along !
My System SpecsSystem Spec
18 Mar 2012   #5
bru

Win 7 Home Premium x64
 
 

I had the same issue. Good thing I didn't do some of the troubleshooting.

On screen volume control bar has disappeared
My System SpecsSystem Spec
19 Mar 2012   #6
inouno

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by bru View Post
I had the same issue. Good thing I didn't do some of the troubleshooting.

On screen volume control bar has disappeared

Hi bru,

Yeah, funny reply.
Riddle me this but.
Did you get your keyboard volume control working again, using the same method ?

(also, I have found out, that HP add an extra thing on keyboard, that forces you to use their update, otherwise parts of your keyboard will stop working. Not too cool, I reckon.)

...and it was more like troublemaking than trouble shooting..
My System SpecsSystem Spec
19 Mar 2012   #7
bru

Win 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by inouno View Post
Riddle me this but.
Did you get your keyboard volume control working again, using the same method ?

(also, I have found out, that HP add an extra thing on keyboard, that forces you to use their update, otherwise parts of your keyboard will stop working. Not too cool, I reckon.)

...and it was more like troublemaking than trouble shooting..
Trying to streamline my Startup programs I disabled HP MediaSmart. That's what took away the on screen volume display (and who knows what else). Once I reenabled it, it was back.


Attached Images
 
My System SpecsSystem Spec
19 Mar 2012   #8
inouno

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by bru View Post
Quote   Quote: Originally Posted by inouno View Post
Riddle me this but.
Did you get your keyboard volume control working again, using the same method ?

(also, I have found out, that HP add an extra thing on keyboard, that forces you to use their update, otherwise parts of your keyboard will stop working. Not too cool, I reckon.)

...and it was more like troublemaking than trouble shooting..
Trying to streamline my Startup programs I disabled HP MediaSmart. That's what took away the on screen volume display (and who knows what else). Once I reenabled it, it was back.
Cool.

..and thanks for that little picture showing System Configuration thing, as I could never find out where my Startup programs were located, and I always had to use the Ccleaner option.
My System SpecsSystem Spec
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 Volume control on keyboard stopped working.




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