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Windows 7: Realtek Audio Problems Post Water Damage


26 Mar 2012   #1

Arizona
 
 
Realtek Audio Problems Post Water Damage

Alright... interesting problem I have never seen before.

spilled some water on my laptop, and after having some issues with the nvidia graphics card not being recognized, I am noticing issues with Realtek. Audio will only work if: headphones are plugged into the headphone jack and the sound comes from headphones, OR something is plugged into the mic jack and sound comes out of the internal speakers. If nothing is plugged in, no sound. When the mic jack is plugged in, Realtek says that a device was unplugged, and when I unplug the mic, it says that a device was plugged in. Tried an uninstall and reinstall of the driver, which led to no success.

Laptop: ASUS U36SD-XA1
RAM: 8GB
Windows: 7 Home Premium 64Bit
Realtek Version: 6.0.1.6373

Any other info needed?

BTW, the first image attached is headphones plugged in, then mic plugged in, then nothing plugged in.

EDIT: i have no idea what happened, but Realtek is freaking out on me, going back and forth between working fine and thinking something is plugged in to the headphone jack/having the problem I described.




Attached Thumbnails
Realtek Audio Problems Post Water Damage-audio-headphone-plugged-.png   Realtek Audio Problems Post Water Damage-audio-mic-plugged-.png   Realtek Audio Problems Post Water Damage-audio-no-plugged-.png  
My System SpecsSystem Spec
.

26 Mar 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

I would suspect a hardware problem due to the water spillage. Hard to tell what was affected by it.
My System SpecsSystem Spec
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 Realtek Audio Problems Post Water Damage




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