Sound only coming out of one earphone, not the earphones.

stubbyhs

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Hi all,for

So I have been having a fair amount of problems with my speakers since I acquired the laptop in October; the quality and volume are both terrible, but after reinstalling drivers and speaking to members on this board, and we deduced that the laptop speakers were just shocking.

However, I have just plugged earphones in and noticed that I can only hear sound out of one of them, unless i turn the sound up loud and then I can hear sound from the other one very quietly. I have tried several different pairs of earphones.

I have reinstalled audio drivers several times and was wondering if there is any type of diagnostic test I can do on the hardware, or if anyon has any other suggestions.

Regards,
StubbyHS
 

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Start with checking that the balance/levels for the left and right are the same,

51.jpg

It could also be that the jack on the laptop is defective, of which the only fix for that is to take it in.
 

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Yeah checked that thanks.

It could be, though I was wondering if there were any ways to check without bringing it into a repair shop?

Also, how do a repair shop check that? Is it something I could do myself?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitIntel Core i7-377016 GB DDR3NVIDIA GeForce GTX 660
Computer Manufacturer/Model Number
HP Envy H8
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i7-3770
Motherboard
Intel (Laptop)
Memory
16 GB DDR3
Graphics Card(s)
NVIDIA GeForce GTX 660
Screen Resolution
1920x1080
Hard Drives
SSD 120GB
HDD 3TB
If you have used multiple known good headsets and the problem persists with all of them, then you have pretty much already tested.
 

My Computer My Computer

At a glance

Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
I know this doesn't resolve your problem but if all else fails you could always go for a cheap pair of USB earphones +- £15 ... this will bypass any soundcard issues, and is cheaper than sending it in ;)

Logitech PC Headset 960 USB
 

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AMD Phenom Quad core 9950 black edition
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Gigabyte
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Graphics Card(s)
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Screen Resolution
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Hard Drives
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Jean Tech Storm 700W
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Akasa Evo Blue Pro
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Logitech G15
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