Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: RealTek HD Audio Onboard gives static, even when muted.

03 Apr 2012   #1
Drakon

Windows 7 Pro x64 SP1
 
 
RealTek HD Audio Onboard gives static, even when muted.

For a point of reference, I checked this thread first.

I'm having a similar issue to what is listed here. Even when all my sound is muted I have this distinct buzzing sound when I plug into my front jack. I've tried it with three different headphones, and two different sets of speakers. I do not have this issue when I am connected to the rear port, but I do if I run the "Audio Manager" and retask the front/rear input. I have followed everything the threadstarter has (including what Fireberd recommended about resetting the IRQ), and I am still running into the issue. I have even looked into the BIOS to see if there was something I could adjust there and nothing. I also found something about PC Beep, but I was unable to get that working as well.

Also, I think it's worth mentioning that, like in the above thread, I don't have any sound issues until Windows starts (specifically, once the four dots on the Windows Loading screen becomes the WinLogo).

I've tried everything mentioned in this thread, and I've even Googled the Audio Codec to see if I can download something different to no avail. I'm at my wit's end, as I've had this computer for all of a week, and I don't want to have to send it back to the manufacturer if it's at all possible (though, since I hear it even when muted, I'm not sure that's a possibility at this point). For the sake of ease, I'm including my system specs (although I also have most of them posted in my profile).

Please advise, as I am pretty frustrated - usually I'm the one answering these kinds of questions!

If more information is needed, please let me know.

----------------------------------------------------------------------------------------------
1 x Case (NZXT Vulcan Gaming Case - Orange))
1 x Processor (AMD FX-6100 CPU (6x 3.30GHz/6MB L2 Cache)))
1 x Motherboard (ASUS M5A88-M))
1 x Memory (8 GB [4 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand - FREE Upgrade to Corsair XMS3))
1 x Video Card (AMD Radeon HD 6790 - 1GB - Single Card))
1 x Power Supply (700 Watt - Standard))
1 x Processor Cooling (Certified CPU Fan and Heatsink))
1 x Video Card Brand (Major Brand Powered by AMD or NVIDIA))
1 x Primary Hard Drive (120 GB ADATA S510 SSD - Single Drive))
1 x 2nd Optical Drive (24X Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black))
1 x Optical Drive (24X Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black))
1 x Sound Card (3D Premium Surround Sound Onboard))
1 x Network Card (Onboard LAN Network (Gb or 10/100)))
1 x Operating System (Microsoft Windows 7 Professional + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-bit))
1 x Warranty (3 Year Standard Warranty Service))
1 x iBUYPOWER Labs - Internal Expansion (iBUYPOWER Internal USB Expansion System + Bluetooth Module))
1 x Motherboard USB / SATA Interface (Motherboard default USB / SATA Interface))

Audio Driver: 6.0.1.6602
DirectX: 11
Audio Controller: HD Audio
Audio Codec: ALC892
---------------------------------

Additional Information:

When checking the Device Manager for Driver version, I get a different driver version, this one signed by "Microsoft Windows" 6.1.7601.17514


My System SpecsSystem Spec
.
04 Apr 2012   #2
VicPE

Windows 7 Ultimate x64
 
 

I have similar problem with Realtek High Definition Audio Chipset ALC888S on HP Pavillion Motherboard. I get a constant popping sound and garbled audio.

I have Altec Speaker setup with two front, two rear and woofre speaker setup and I connect Realtek Audio output via SPDIF Coax Cable.

I have loaded latest Drivers from RealTek Site R 268 Version # 6.0.1.6602.

The control panel "Realtek HD Audio Manger's display results seem to be confused with the display results from the Control Panel Sound Card. The former says I have a digital Output SPDIF Connection but the latter expects me to connect my speakers via analog connectors which I do not have because I have AN Altec Lansing setup described above using the SPDIF (Digital Mutli_Channel Audio Format) digital output connection.

Does anyone know what is going on?
My System SpecsSystem Spec
04 Apr 2012   #3
fireberd

Windows 7/10 64 bit
 
 

Since it's only the front headphone jack, according to your post, this suggests interference/static is being picked up by the wiring to the front panel jack assembly or some other port such as USB on the same front panel assembly is feeding over.

Dell had a similar problem on one model a couple of years ago and it turned out the routing of the cable from the motherboard to the front panel was the cause. The cable was routed near the hard drive, along with the SATA data cable, and that was causing the problem. Rerouting the cable away from the hard drive eliminated the problem.

You would not have the problem booting up until Windows starts as most of the devices are not activated until Windows starts.
My System SpecsSystem Spec
.

04 Apr 2012   #4
Drakon

Windows 7 Pro x64 SP1
 
 

Thanks, Fireberd. I'll give that a look-see tonight, and follow up with results.

As for the Windows Startup thing, I had figured that (given your post in the aforementioned thread), but I still figured it worth noting, just in case.
My System SpecsSystem Spec
04 Apr 2012   #5
VicPE

Windows 7 Ultimate x64
 
 
Thanks Firebird

Quote   Quote: Originally Posted by fireberd View Post
Since it's only the front headphone jack, according to your post, this suggests interference/static is being picked up by the wiring to the front panel jack assembly or some other port such as USB on the same front panel assembly is feeding over.

Dell had a similar problem on one model a couple of years ago and it turned out the routing of the cable from the motherboard to the front panel was the cause. The cable was routed near the hard drive, along with the SATA data cable, and that was causing the problem. Rerouting the cable away from the hard drive eliminated the problem.

You would not have the problem booting up until Windows starts as most of the devices are not activated until Windows starts.


Hi Firebird:

Thank you for your prompt attention to this problem. I think you may have the answer to the popping sound. This popping sounnd abates when I choose defauilt 2 Channel Audio at 44.1 KHZ 16 bits

My main problem is the Realtek Manager won't let me set 5.1 configuration. Let me clarify my request witha note I wrote to RealTek Technical Support:

RealTek Technical Support:

I have an HP Pavilion m9402f system that uses the ALC888S chipset and I have it digitally connected to an Altec Lansing DP/N 028YKP – 4770-0CH-2C81 Rev A00 Amplifier by an SPDIF coax. The Altec Lansing AMP is connected to two front, two back and one base woofer speakers.

I am running windows 7 Ultimate (64Bit) using your latest device driver from your Web Site R2.68 download which shows up as the Rev 6.0.1.6602 driver.

However I can only enable the 2-channel default device. I cannot configure the speaker arrangement as five speakers on the control panel. The configuration button is grayed out. So the software only enables two channels of the device even though it recognizes and shows that it is connected by SPDIF.

What do I have to do to configure this? Is it a register setting that is not being properly set up? What are the registry keys for this device?

Thank you for your help!

Vic
My System SpecsSystem Spec
04 Apr 2012   #6
VicPE

Windows 7 Ultimate x64
 
 

RealTek Technical Support:

I have an HP Pavilion m9402f system that uses the ALC888S chipset and I have it digitally connected to an Altec Lansing DP/N 028YKP – 4770-0CH-2C81 Rev A00 Amplifier by an SPDIF coax. The Altec Lansing AMP is connected to two front, two back and one base woofer speakers.

I am running windows 7 Ultimate (64Bit) using your latest device driver from your Web Site R2.68 download which shows up as the Rev 6.0.1.6602 driver.

However I can only enable the 2-channel default device. I cannot configure the speaker arrangement as five speakers on the control panel. The configuration button is grayed out. So the software only enables two channels of the device even though it recognizes and shows that it is connected by SPDIF.

What do I have to do to configure this? Is it a register setting that is not being properly set up? What are the registry keys for this device?

Thank again for your for your help!

Vic
My System SpecsSystem Spec
Reply

 RealTek HD Audio Onboard gives static, even when muted.




Thread Tools






Similar help and support threads
Thread Forum
No sound from onboard audio (Realtek High Defition Audio)
Hey Guys, So here it goes, I normally have my Logitech z-5500 speakers connected to the onboard sound output (green,yellow and black) as well as my Plantronics 780 connected to the front panel USB port. I used to be able to play music through any one without any problems, just had to select...
Sound & Audio
RealTek audio loud, in-game audio sharply muted
This is a problem that just started after having my drive wiped and OS re-installed. Sound plays quite loudly when played through virtually anything; media players, Youtube, Firefox and Internet Explorer, anything. Yet the sounds from certain video games are extremely low in volume, which...
Sound & Audio
muted/uninstalled Realtek Hd audio manager but still get static popnoi
Hello I wonder if anyone can help me, Basically I can hear static pop noise from laptop even when the speakers are muted and I've uninstalled the realtek hd audio manager drivers but can still hear it. I'm not sure what this problem is since when I'm watching a movie it annoys me. I'm running out...
Sound & Audio
Realtek onboard sound card: Static/Crackling noises
Hey, I recent put together this new rig. I'm using the onboard sound card for my Gigabyte GA-X58A-UD3R Rev 2.0 mobo. The sound chipset is Realtek ALC889. I've updated the latest drivers, but there is crackling/static noise when I play music. Currently I mainly use a 2.1 speaker system. But...
Sound & Audio
Crackling, static w/ Realtek onboard after switching to Win 7
I recently upgraded my computer and moved all the components to a new case and later switched to windows 7. While I was on my old OS, vista, with same hardware as I have today, I had no issues with my sound. Then I upgraded to windows 7 (clean install). I downloaded the latest Realtek...
Sound & Audio
Realtek Onboard HD Audio
Hi folks, I am running Windows 7, on an Abit IB9 mobo which has Realtek HD Audio on board. I have just installed Skype and cannot get the sound playback in my headphones to work. Sound plays fine in the 2.1 speakers My mic works fine using the generic MS drivers from Win update.
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App