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Windows 7: Steelseries Siberia v2 usb soundcard not detected

17 Apr 2012   #1

Windows 7 professional 32bit
Steelseries Siberia v2 usb soundcard not detected

Good day

I recently made a major upgrade (from a 6-7 year old mobo and processor to a Asus p8z68-v gen 3 and and i5 2500k) and i had to install a fresh copy of windows 7 professional (32bit). Windows does not recognize my steelseries usb sound card and shows it as a "USB PnP Sound Device" in the device manager. I have not had much time to test it, but so far i did not have any major problem with sound (microphone works fine too) except that it might be a little low quality and i hear a cracking sound from time to time (not often).
What bugs me is that this sound card was properly recognized in my old computer (with the exactly same windows) and i do not remember putting much effort into it back then. This computer has no problem identifying my mouse (logitech g3) and my DVD-drive both of which are using USB. Also, I am only using the usb ports on the back of the PC (the ones that sit directly on the mobo).

What i have tried so far:
Getting all the windows updates
Installing all the drivers from the CD that followed with my mobo
Updating the asus chipset driver.
Installing usb sound card drivers from the steelseries site
Uninstalling the sound driver that came with the Nvidia card (i have a inno3d gtx 550 Ti with 296.10 driver version)
Disabling on-board sound from bios
Using another usb port (switched to a port that my mouse previously used)
Manually installing steelseries drivers through the device manager

It really bugs me that this exact same soundcard with the same drivers worked properly in my old windows computer (same windows 7 32bit professional).
It would be nice to get a fresh pair of eyes on this problem, maybe do some diagnostics? Because i am all out of ideas here.

Thanks on beforehand.

My System SpecsSystem Spec
24 Apr 2012   #2

Windows 7 professional 32bit

Stumbled upon a possible solution on this: I tried to disable automatic driver installation by editing the gpedit.msc file, so that windows would not install its own driver ahead of mine. This did not work for me, my headset is still identified as USB PnP Sound Device.

I also tried to install the driver in compatability mode with win xp service pack 3 and still no cigar.
At this point i just think that there is a math.random function programmed somewhere in the "sound part" of the system . I am clearly not the only one with this issue, however noone knows how to solve it.
My System SpecsSystem Spec

 Steelseries Siberia v2 usb soundcard not detected

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