IDT sound problem in Dell Studio 1555...Plz help


  1. dishary
    Posts : 5
    Windows 7 Ultimate x64
       New #1

    IDT sound problem in Dell Studio 1555...Plz help


    Ok this is my second posting...For a long time I can't play sound on my laptop speaker which is dell studio 1555 brought in 2008. after a clean installation of win 7 x64 the sound plays in headphones properly. In speaker, well, sometimes it plays and most of the time don't (as like machine is deciding when to roll).. And the serious issue is if I don't plug in the headphones IDT sound setting options pop ups and won't let me work.....(like the image)


    In sound card settings it shows there are two different sound card, IDT High definition audio codec and Microsoft High definition audio device...


    I tried latest drivers from dell support for win7 x64...doesn't solve the problem...
    Please someone help me...I really need to solve the problem...And I know its a problem with driver...but can't find the right driver for this product or whatever.......

    Please Please Please help....

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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    The first thing I see is that you have both the IDT and Microsoft sound drivers. That will cause a conflict, you need to ONLY have the Dell supplied driver. I do a lot of support on the Dell users forum and we have found that non-Dell sound drivers either do not work or do not work correctly. Uninstall the Microsoft driver and then restart the PC. Go to the Control Panel/Hardware and Sound and finally the Sound Panel and make sure your "Speakers" are set as the default playback device.

    This is the correct Dell IDT driver for Win 7 64 bit. Drivers and Downloads | Dell [United States]
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  4. wobuck
    Posts : 3
    windows 7
       New #3

    I have had trouble with this issue for a long time now so decided to spend some time and try to resolve the problem. I installed "This is the correct Dell IDT driver for Win 7 64 bit." recommended by FIREBIRD above. When this was installed I saw a problem regarding the Bamboo Tablet software not being available - have removed this software and coupled with FIREBERD'S recommendation I have no more issues for days ...!

    Many thanks FIREBERD
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    Thanks. :)
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  7. SandeepP
    Posts : 1,007
    Winndows 7 32 bit
       New #5

    wobuck said:
    I have had trouble with this issue for a long time now so decided to spend some time and try to resolve the problem. I installed "This is the correct Dell IDT driver for Win 7 64 bit." recommended by FIREBIRD above. When this was installed I saw a problem regarding the Bamboo Tablet software not being available - have removed this software and coupled with FIREBERD'S recommendation I have no more issues for days ...!

    Many thanks FIREBERD
    Hi wobuck,

    Great to hear that you found the information useful here. If you have any queries in future feel free to reach out to us.


    FIREBERD: Really Nice work. I tried to add some reputation but unfortunately need to spread before I can give you again.
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