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Windows 7: sound scratchy

23 Apr 2012   #1

Windows 7 ultimate x32
 
 
sound scratchy

Hi folks,
I am getting scratchy sound. what could be the problem?

My System SpecsSystem Spec
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23 Apr 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

What model Dell? from your specs I assume it's a Laptop.

First question is the Dell sound driver installed? On the Dell users forum we find that non-Dell sound drivers either do not work or do not work correctly. e.g. if the default Microsoft installed "HD Audio Codec" is listed as the sound device that indicates a non-Dell driver.
My System SpecsSystem Spec
24 Apr 2012   #3

Windows 7 ultimate x32
 
 

hi fireberd,
I have Dell Inspiron N5110 laptop. The sound driver that I have got is High Definition Audio Device.
My System SpecsSystem Spec
.


24 Apr 2012   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

That sounds like it's not the Dell driver. If you had the correct driver it would state IDT, not just the High Definiton.

This is the Dell IDT driver Drivers and Downloads | Dell [United States]
My System SpecsSystem Spec
25 Apr 2012   #5

Windows 7 ultimate x32
 
 

hi firebred,
I got the Dell IDT as attached but then its not solved. Anything other than that.


Attached Images
 
My System SpecsSystem Spec
26 Apr 2012   #6

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Repost your problem on the Dell Laptop Audio forum section and see if someone there has anything for it. That would have been the best place to start since there are those there that are familiar with Dell's.

Laptop Audio Forum - Laptop Audio Forum - Laptop - Dell Community
My System SpecsSystem Spec
03 May 2012   #7

Windows 7 ultimate x32
 
 

Hi firebred,
My problem is still not solved. Anything? that can solve my problem?
My System SpecsSystem Spec
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 sound scratchy




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