Weird sound issues with my m14x..!!


  1. Posts : 1
    Windows 7 Home Premium 64 bit
       #1

    Weird sound issues with my m14x..!!


    Hello all,

    I am new to this forum and this is my first post. Honestly, I joined this forum mainly because of the weird audio issue I've been facing since quite sometime with my new alienware m14x laptop.

    When I log onto the system, the login sound plays; and after sometime, I realize that the sound is not playing although the volume is maximum. At this point, when I try to play a song in iTunes or any video on VLC or Windows Media Player, those files don't open/work. I then close all of those files and applications, go to the sound properties and play the system sounds, then the sound is activated!! then it is normal till I get the same problem again sometime later.

    Sometimes even if I do that, the sound doesn't work still. I have to restart the system again to make it work. This has been happening since I got this laptop; I am not able to decide whether this is a hardware issue or Windows issue. I cannot again call Dell for another laptop, coz I already replaced the defective piece twice

    Its been such a pain since I got this machine. Can anyone please let me know whats wrong with my laptop? Any help is highly appreciated. Thanks a lot in advance.

    BTW, my OS is Windows Home Premium 64 bit and Audio: Realtek High Def Audio drivers.


    Kartik.
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    Here is the special Alienware user support section on the Dell community. Best place to get help with an Alienware.
    Alienware Club - Dell Community
      My Computer


 

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