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Windows 7: Weird sound issues with my m14x..!!

24 Apr 2012   #1

Windows 7 Home Premium 64 bit
Weird sound issues with my m14x..!!

Hello all,

I am new to this forum and this is my first post. Honestly, I joined this forum mainly because of the weird audio issue I've been facing since quite sometime with my new alienware m14x laptop.

When I log onto the system, the login sound plays; and after sometime, I realize that the sound is not playing although the volume is maximum. At this point, when I try to play a song in iTunes or any video on VLC or Windows Media Player, those files don't open/work. I then close all of those files and applications, go to the sound properties and play the system sounds, then the sound is activated!! then it is normal till I get the same problem again sometime later.

Sometimes even if I do that, the sound doesn't work still. I have to restart the system again to make it work. This has been happening since I got this laptop; I am not able to decide whether this is a hardware issue or Windows issue. I cannot again call Dell for another laptop, coz I already replaced the defective piece twice

Its been such a pain since I got this machine. Can anyone please let me know whats wrong with my laptop? Any help is highly appreciated. Thanks a lot in advance.

BTW, my OS is Windows Home Premium 64 bit and Audio: Realtek High Def Audio drivers.


My System SpecsSystem Spec

24 Apr 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

Here is the special Alienware user support section on the Dell community. Best place to get help with an Alienware.
Alienware Club - Dell Community
My System SpecsSystem Spec

 Weird sound issues with my m14x..!!

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