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Windows 7: My new Windows 7 Alienware won't connect to my old bluetooth headset.

28 Apr 2012   #1
daboross

windows 7 home premium 64bit
 
 
My new Windows 7 Alienware won't connect to my old bluetooth headset.

I just got a new computer, Alienware MX14 windows 7 home premium.
It has built in Bluetooth, I have added my headset to the computer. But I can't find a "connect" or "pair" button anywhere. I have tried disabling and re-enabling the features of the headset, through its properties tab.
I had this headset working with my old computer, which before I got my new computer, was upgraded to windows 7. I was using a USB connected Bluetooth adapter, and there was a connect button when I right clicked it on the Bluetooth window.
The Headset I'm using is a Insignia Bluetooth Enabled Headset NS-BTHDST. It doesn't have any connect buttons. It just has volume and power buttons.
I'd like some suggestions on getting this to work...


My System SpecsSystem Spec
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29 Apr 2012   #2
fireberd

Windows 7/8.1/10 64 bit
 
 

This is not actually a "sound/audio" problem but some type of connectivity issue.

Dell has a forum just for Alienware customers for user helping user support (like this forum). That would be the best place to start since there are many users there with Alienware specific knowledge.
Alienware Club - Dell Community
My System SpecsSystem Spec
11 Mar 2013   #3
daboross

windows 7 home premium 64bit
 
 

Because I no longer use Windows 7, I am going to mark this thread as solved. I am no longer needing an answer.
My System SpecsSystem Spec
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 My new Windows 7 Alienware won't connect to my old bluetooth headset.




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