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Windows 7: New Gaming Headset not working.

02 May 2012   #1
Vail

Windows 7 64bit
 
 
New Gaming Headset not working.

I don't know where else to turn so I thought I would make a post here.

Today I bought these headphones.
Creative Fatal1ty Gaming Headset | Creative Labs Online Store

And they don't work.
When I go into Playback/Recording devices they are not being listed as options, only my regular speakers and mic are being listed. When I plug the Headset in no sound comes through my laptop speakers but it does not come out my headset speakers either.



Some things to know, my computer is Windows 7 64bit And I know the Headphones are not broken. Also, as a reminder, this particular headset plugs into the two Headphone and Mic jacks, not a USB. I have made sure they are plugged into the correct slot. I am on a laptop so I only have the two available jacks. One for Microphone and one for headset.




My System SpecsSystem Spec
.

04 May 2012   #2
ibshaw

Windows 7 Home Premium 64-bit
 
 

Have you looked in the Creative support pages for anything unique about these headphones and if anything specific you need to do to get them to work - I agree that these should work "out the box" but it seems strange they are not even recognized when you plug them in - do they appear in Device Manager ?

Creative link for these headphones........

Creative Worldwide Support > Fatal1ty Gaming Headset
My System SpecsSystem Spec
04 May 2012   #3
Vail

Windows 7 64bit
 
 

I have not, I will now.
I have discovered the mic does work but I'm still not getting any sound out of the headphones. I tested them out on my ipad and they work just fine.
My System SpecsSystem Spec
.


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 New Gaming Headset not working.




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